Verify your accountWe were unable to verify some information in your Google Account, so we have temporarily suspended your account. Until we verify your account information and reactivate your account, you may be unable to buy things from Google or use some Google products. To reactivate your account, please provide the information and documents listed below. It's important that the "Email" field contain the email address of the account that has been suspended. You'll need: A government-issued ID. A document, such as a bank statement or utility bill, showing your name and address. After you submit your documents We’ll contact you by email once we’ve verified your information. While we're verifying your information, you may not be able to make payments or purchases, and your Google services may be temporarily suspended. * Required fieldGoogle Account information First nameLast name *Email *This must be the email address associated with the suspended accountPlease enter a valid email address.Secondary emailAdd any additional email address to be contacted about this account.Please select the impacted Google service. *Select oneGoogle Play AppsGoogle Play DeveloperGoogle PayGoogle AdsGoogle AdsenseGoogle WorkspaceGoogle Cloud Platform (GCP)OtherEnter the domain name of the affected G Suite account *Enter the name of the impacted service. *Select one[Other Sub Product][Out of Scope]AccessAccount Management APIAccount RecoveryAds GoAdWords External TelesalesAge VerificationAndroidAndroid AutoAndroid MerchantAndroid MessagesAndroid TVAnticipated LaunchAPIApp Check StudyAppsArtist HubAssignment WorkflowBeautyBill in the BoxBillPayBooksBusiness Calls APIBusiness Information APICameraCardsCarpool DriverCarpool RiderCCPAChrome Web StoreChrome Web Store Developer PaymentsChromeVoxClass ManagementCloud DomainsCopyright TakedownCoreCore GBPCore GMBCredit cardData Protection RegulationDiningDisabled Google AccountsDonationsDoorbellDoubleClick for Publishers (DFP)DriveDrive Mobile AppEarly Access (Beta)EarnEntertainment SpaceEscalations DQExtensibilityExternalFamily GroupFamily LibraryFamily LinkFastagFEBE PostFitnessFlightsGames CenterGASGBP V4 APIgBusinessGLSGmail AppGoldGoogle AdExchange (AdX)Google AssistantGoogle Kids SpaceGoogle OneGoogle Pay BRGoogle Pay Card IssuerGoogle Pay for BusinessGoogle Pay PlatformGoogle Play AppsGoogle Play DeveloperGoogle Play Games Beta on PCGoogle Play Games Mobile AppGoogle WalletGoogle Wallet For Digital GoodsGoogle WorkspaceHandsFree MerchanthealthHelpoutsHijack Mitigation FlowHomeHotelsID VerificationIdentity ManagementIDsIn-StoreInactive Account PolicyIndia GrievanceIPO MandateJanataJapanese IMEJob SpotJobsKid's AccountKormoLegacy CheckoutLIC LaunchLocal GuidesLocal ServicesLodging APIMagiMandatesMicroappsMicromobilityMoney SpaceMovies & TVMy Business ProviderN/ANestNest AwareNest Aware 2nd GenNest SecureNest x Yale LockNewsstandNotes and Profiles on SearchNotifications APIOffers and growthOfflineOhanaOnePresenceOnlineOnline Insights StudyOrder ManagementOtherOther/GenericOverdraftP2MP2PP2RPartners HubPartners PortalPartnershipsPay LaterPay to SelfPayment ProcessorsPaymentsPayments profilePerformance APIPharma CertificationsPhoto BooksPhotos OEMPhotos Print SeriesPick-upPinyin IMEPlace Actions APIPlanning and CommunicationPlatformPlay Balance & Gift CardPlay Developer PaymentsPlay Games AppPlay Games DesktopPlay Games on PCPlay Gift CardsPlay PassPlay ReviewsPlexPodcastsPolicy Enforcement ClarificationPrimetime Channel / INS: AMC PlusPrimetime Channel / INS: MaxPrimetime Channel / INS: NBA League PassPrimetime Channel / INS: NBA TVPrimetime Channel / INS: NFL Game PassPrimetime Channel / INS: NFL Sunday TicketPrimetime Channel / INS: OtherPrimetime Channel / INS: Paramount PlusPrimetime Channel / INS: ShowtimePrimetime Channel / INS: StarzPrimetime Channel / INS: VSiNPrimetime Channel: AMC PlusPrimetime Channel: MaxPrimetime Channel: NBA League PassPrimetime Channel: NFL Sunday TicketPrimetime Channel: OtherPrimetime Channel: Paramount PlusPrimetime Channel: ShowtimePrimetime Channel: StarzPrimetime Channel: VSiNPro CheckupProduct and Sales ActivationProtectPublisher CenterQ&A APIRealtime TransitRechargeRequesterRetailSearch EntitySearch OnlineSearch PremiumSeeker AppShip to HomeSmall Business AdvisorsSmall Business ProsSmartDraftSmartwatchSpotSpot CodestadiaStatic TransitSubscribe with GoogleSV CardTap and PayTaskersTez Consumer (Google Pay India)Tez Merchant (Google Pay India)ThermostatsThings to doTickets and PassesTransitTravelTrusted VerifierTV Base Subscription Add-On: NFL Sunday TicketUS ReachValuablesVerifications APIVLAWall ArtWallet mobile appWaymo OneWaymo ViaWaze BeaconsWearablesWeb ClientWithdrawalsWordsmithYouTubeYouTube CMSYouTube Creator ProgramsYouTube Fan FundingYouTube GamingYouTube KidsYouTube Main AppYouTube MusicYouTube StudioYouTube TVYouTube TV Add-On: 4k PlusYouTube TV Add-On: Entertainment PlusYouTube TV Add-On: NFL Sunday TicketYouTube TV Add-On: Spanish PlusYouTube TV Add-On: Sports PlusYouTube TV base subscriptionPayments profile IDEnter the 12-digit payments profile ID shown in your Google payments settings.Please enter only numbers and hyphens.Government-issued ID Upload an image of your government-issued ID. Use your phone’s camera or a scanner to create a JPEG or PDF of your ID. Acceptable forms of ID: Driver's license Passport information page National identification card State-issued identification card Permanent residence card Other government-issued identification, except a student ID. For the quickest resolution, make sure your ID submission meets these requirements: The image clearly shows: All four corners of the document. Your first and last name. The name must match the name in the Google payments profile. Your date of birth. The ID's expiration date. (The ID must be current and not expire within the next 30 days.) The name of the government authority that issued the ID. Your signature. We cannot accept documents that are covered in any way, including by a camera flash. The ID is current and will not expire in the next 30 days. The ID is not a school or university ID. Upload an image of your government-issued ID *Does your ID show your home address on the front? *YesNoDoes your ID show your home address on the reverse side and include an ID number repeated on both sides, as shown in this image? *YesNoUpload an image of the back of your ID *Address verification document Upload an image of a document that shows your name and address, such as an account statement or bill, including online statements. Use your phone’s camera or a scanner to create a JPEG or PDF of the document. Acceptable documents: Bank statement with your full address Credit or debit card statement Utility bill Insurance document Current rental or lease agreement For the quickest resolution, make sure your document submission meets these requirements: The image clearly shows: All four corners of the document. Your first and last name. Your address, including the street name, street number, and city. A creation or issue date within the past year. The name (and logo, if applicable) of who issued the document. The name and address must match the info in the suspended Google payments profile. To view or edit your stored name and address, go to your Google payments profile. We cannot accept documents that are covered in any way, including by a camera flash. Note: If the document is from a bank, it must be a bank statement. We cannot accept images of a credit or debit card. Upload an image of your address verification document *SubmitSubmittedDownload submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email. Additional info OK Your email has been sentThank you for contacting us.Download submission