Learn about the Users page

Add and manage multiple users at the level of access you choose. These are the roles available:

 

Admin

Developer

Business Profile

Edit access

X

Google Pay API

Edit access

Edit access

Users

Edit access

X

 

Important: For merchants integrating with the Google Pay API for India, the Developer role is only available for Spot merchants, after an Admin user has added another user to the Business Console. For merchants integrating with the Google Pay API, the Developer role is available.

Invite a new user

An Admin user can invite new users to the Business Console and set their role. The invited user will get an email with instructions and the Terms of Service.
Tip: Invitations expire after 30 days but you can send them again.

To invite a new user:

  1. Sign in to the Business Console.
  2. Go to the “Users” tab.
  3. Add the user and enter their email address. If the user needs a Gmail-based account, send them these instructions.
    • The user’s email needs to be a Gmail or Gmail-based account.
  4. Select a role for the user.
  5. Click Invite.
An Admin user can add new users to any of their associated businesses, and this action must be completed independently for each individual business. Adding a user to one business does not automatically add the same user to all other associated businesses of the Admin. The roles of the same user can also differ across each associated business.

Accept an invitation

Adding a new user requires the invited new user to accept the invitation. Accepting an invitation will require the new user to agree to Google Pay’s Business Console Terms of Service. Upon agreement, the new user will have access to your Business Console based on their assigned role. Invitations will expire after 30 days, but can be sent again.

Cancel an invitation

An Admin user can cancel a pending invitation before the new user accepts the invitation.

To cancel an invitation:

  1. Sign in to the Business Console.
  2. Go to the “Users” tab.
  3. Find the invited user.
  4. Click Cancel Invite and then Continue.

After the invitation is cancelled or if the invitation has expired after 30 days, the invitation can be sent again to the same user.

Send an invitation again

An Admin user can send an invitation again if the new user has not yet accepted the invitation, or if the invitation has expired after 30 days. This may be useful if the recipient can't find their initial invitation or you’d like to remind the user to join.

To send an invitation:

  1. Sign in to the Business Console.
  2. Go to the “Users” tab.
  3. Find the invited user.
  4. Click Resend invite.

Remove a user

An Admin user can remove users in any role. An Admin user can not delete themselves.

To remove a user:

  1. Sign in to the Business Console.
  2. Go to the “Users” tab.
  3. Find the user you need to remove.
  4. Click Edit user and then Remove user and then Continue.

The removed user will receive an email notification informing them that they've lost access to the specific business in Business Console.

Change a user’s role

An Admin user can edit any user’s role. An Admin user can’t downgrade their own access.

To edit a user’s role:

  1. Sign in to the Business Console.
  2. Go to the “Users” tab.
  3. Find the user you need to edit.
  4. Click Edit user.
  5. Select a new role for the user.
  6. Click Save.

The edited user will receive an email notification informing them that their role has been updated for the specific business in Business Console.

 

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