This step helps your bank protect your account. Based on your bank, you can choose from the following options. Your verification code comes from your bank, not Google Pay.
Note: Make sure that your bank has your current phone number and email address so that you get the codes.
How you can verify
After you get your code, make sure that you go back and enter it in the Google Pay app.
By email or text
When you verify this way, your bank sends a verification code within a few minutes. If you don't receive one, contact your bank.
By phone
You can call your bank directly to get a verification code. For some banks, you can request a call through Google Pay.
By bank app
You might need to sign in to your bank's app to verify your payment method. If you don't have the app, you might be asked to install it and then come back to Google Pay.
By temporary deposit
A small deposit, usually under £1, might temporarily appear in your bank account. You might receive a notice about the deposit, like a text or email. The deposit will be removed from your account as a debit.
To find your verification code:
- Sign in to your bank account.
- Find the charge that matches the amount in Google Pay.
- On your Android-powered device, open the Google Pay app
.
- At the bottom, tap Payment.
- Under the payment method, tap Verify.
- Choose the amount and tap Verify.
Fix problems
Didn't receive a code
- Make sure that you selected the right phone number, email address, app or bank account for your verification method.
- Check that your device has a signal or is connected to Wi-Fi.
- If you still don't receive your code, choose a different verification method and try again.
- If other methods don't work, call your bank.
Code doesn't work
- Check that you have entered the code correctly.
- Choose a different verification method and try again.
- If your code still doesn't work, call your bank.
- Ask the bank to check verification for the Google Pay app.