Receive or claim money someone sent you

You can use Google Pay to receive money from friends and family. Google Pay charges no fees to send or receive money.

Funds you receive or claim appear as money in Google Pay or in your Google Pay balance and you can transfer out the money at any time. If you verify your identity you can also use your Google Pay balance for future transactions or send money to friends.

If you have the Google Pay app

  • If the sender can find you in the Google Pay app: You don’t have to perform any action to receive the money. The funds will appear either as money in Google Pay or in your Google Pay balance.
  • If the sender can’t find you in the Google Pay app: You should get a text or email from Google that says someone sent you money. You need to claim it within 7 days or the money is returned to the sender.

    To claim the money, follow these steps:
    1. Open the Google Pay app .
    2. On the Pay screen , tap the name or picture of the person that sent you money.
      • Tip: You can also tap the link in the text message or email you received to open the Google Pay app.
    3. Review the notification that your profile will be shared with the sender.
    4. Tap Continue and then Accept.
Tip: To make future transactions easier, turn on “Help friends find and pay you.” Learn more about how to help people find you.

If you don’t have the Google Pay app

When someone sends you money, you should get a text or email from Google with instructions on how to claim it. You need to claim it within 7 days or the money is returned to the sender. To claim the money, follow these steps:

  1. Use the link from the text or email to download the Google Pay app.
  2. Follow the steps on your screen to get started with Google Pay.
    • Sign in with the same phone number or email that received the message. You can only claim the money if you sign up with the phone number that the request was sent to.
  3. After you set up the Google Pay app, on the Pay screen , tap the name or picture of the person that sent you money. 
  4. Review the notification that your profile will be shared with the sender.
  5. Tap Continue and then Accept.
Tip: If you have a problem with a transaction, check the most common fixes.

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