Soluciona problemas de envío, recepción o transferencia de dinero

Usa esta información para solucionar problemas habituales en Google Pay relacionados con estos temas:

• Enviar o recibir dinero
• Agregar o transferir dinero

Fix problems when you send money

Bank account is missing or didn’t link

• If you added your bank account to Google Pay and it’s missing or didn’t link properly, contact your bank for help.
• If you haven’t yet, add a bank account to Google Pay.

Transaction pending

1. Make sure you and the person you send money to have a reliable internet or mobile connection.
2. If the transaction is still pending after a few hours, contact your bank for help.

Cancel a transaction

Si envías dinero a la persona equivocada, sigue estos pasos:

• Comunícate con el destinatario y pídele que cancele la transacción.
• Comunícate con el banco y pídele ayuda.

Can’t find transaction info

1. Open the Google Pay app .
2. Tap See all payment activity.
3. Tap the transaction you want to find more details for.

Cómo quitar una cuenta bancaria:

If you no longer want to use your bank account with Google Pay, you can remove a bank account.

Can’t send money