Google Payments complaints policy

We're committed to provide a high standard of service at all times. If you're unhappy with the service you received, we’d like to hear from you.

Complaints policy for the US & Singapore

Before you file a complaint, check if we can help, and contact us.

Google Payments works to provide a great experience for all users. If you're not happy with the service you received from Google Payments, or you have a complaint against Google Payments, contact us through our online form.

Need more help?

Sign in for additional support options to quickly solve your issue

' data-mime-type=
Learn how to get the most out of the Google Pay app

Follow these step-by-step visual guides

Clear search
Close search
Google apps
Main menu
Search Help Center