Report a problem or send feedback about the app

If you need help with Google Pay, check out our popular articles. You can also report an issue or give feedback about the app.

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Submit product feedback & report an issue

Feedback helps us to understand your experience on Google Pay. To submit feedback or report an issue:

  1. Open the Google Pay app .
  2. At the top right, tap your profile picture or Account  and then Help & feedback and then Send feedback.
  3. To submit your feedback, follow the instructions. To provide more info, check the "Send logs" box.
Important: If you submit a feedback report, you won’t get a reply. If you need help to fix the issue or hear back from someone, contact us.
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