您请求访问的页面目前没有您的语言版本。您可以从页面底部选择其他语言,或使用 Google Chrome 的内置翻译功能将网页内容即时翻译成您选择的语言。

Fix problems with Google Pay setup

Can't verify phone number

If you have multiple payment profiles on your Google Account, make sure you use an individual payment profile, not a business payment profile.

  1. Go to pay.google.com.
  2. In the top right, select your name.
  3. Select a profile that isn't associated with a business.

If you still have trouble, learn how to fix problems with phone number verification.

Enterprise accounts not supported

Currently, the new Google Pay app doesn't support:

  • Google Enterprise accounts
  • Google Workspace (previously G Suite) accounts
  • Android work profiles

Please advise the user to onboard with a personal/non-Workspace account.

You have a rooted device

Google Pay doesn’t work on phones that:

  • Are rooted
  • Run a custom read-only memory (ROM)
  • Have changed factory software
  • Run an uncertified or custom OS build 

To fix this issue, you can unroot your device. You may have to reset your phone to factory settings.

Too many accounts created on this device

You may have exceeded the account limits for your device. 

Your account couldn’t be created 

Contact Google Pay support.

该内容对您有帮助吗?
您有什么改进建议?

需要更多帮助?

登录可获取更多支持选项,以便快速解决您的问题

Search
Clear search
Close search
Google apps
Main menu
搜索支持中心
false
false
true
5150109
false
false