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Pay for parking with Google Pay

You can use the Google Pay app to pay for parking at participating locations.

How to pay for parking

  1. At a participating parking location, open the Google Pay app .
  2. Swipe up on the screen.
  3. Tap Pay for parking.
  4. Tap Start new session
    • You can also select a suggested parking zone. 
  5. Enter your parking zone number, which is usually on a nearby sign or on a parking meter decal. 
  6. If prompted, enter your parking space number. This might be on a nearby sign or on the curb.
  7. Enter your vehicle details or select a vehicle you added previously. 
    • If you add new vehicle details, make sure the license plate characters are correct to help avoid a ticket or fine.
  8. Set how long you want to park for.
    • If parking is currently free, your payment will be applied from the time free parking ends.
  9. Select your payment method.
  10. Tap Pay.

Tip: The parking meter won’t display your parking session. Parking enforcement personnel will find the status of your parking session through their handheld devices.

Check how much time you have left

  1. Open the Google Pay app .
  2. Swipe up on the screen.
  3. Tap Parking.
  4. To check how much time you have left, tap your active parking session.

Add parking time

  1. Open the Google Pay app .
  2. Swipe up on the screen.
  3. Tap Parking.
  4. Tap your active parking session and then Add time.
  5. Select the amount of time you want to add.
  6. Tap Continue to payment.
  7. To complete your payment, follow the instructions.

Find your receipt

For in-app purchases

  1. Open the Google Pay app .
  2. Under “Businesses,” tap the parking merchant that you paid.
    • You can also tap Search Search and enter the name of the parking merchant.
  3. Under “Activity,” tap a transaction to open your purchase details.

For pay.google.com/parking purchases

If you paid for parking through pay.google.com/parking, your receipt is sent to the email you use with Google Pay.

Delete transaction or purchase information

To delete your transaction or purchase information:

  • From the Google Pay app, find the merchant you made the transaction or purchase with:
    1. Touch and hold the transaction or purchase you’d like to delete.
    2. Tap Delete.
  • If you’d like to delete both your transaction and your purchase information:
    1. Go to the My Activity section of your Google Account.
    2. Find the transaction or purchase you’d like to delete.
    3. Select Delete Delete.

Manage your vehicles

  1. Open the Google Pay app .
  2. Swipe up on the screen.
  3. Tap Parking.
    • If the area where you park is supported by multiple merchants, select a merchant to continue.
  4. Tap Manage vehicle.
  5. From here, you can:
    • Add another vehicle: Tap Add another vehicle.
    • Manage a current vehicle: Tap More More and then Edit or Delete.

Fix problems paying for parking

Allow Google Pay to access your location

Important: For this service to work, Google Pay needs to know your device’s location.

  1. On your device, open the Settings app Settings.
  2. Tap Location.
  3. Make sure you turn Use location on.
  4. Under “Recent Location Requests,” tap Google Pay.
    • You can also tap App permission and then Google Pay.
  5. Tap Allow.
  6. Open the Google Pay app . Learn how to pay for gas.
Tip: If Google Pay asks for access to your device’s location, tap Allow.

Request a refund

Important: You can’t cancel or subtract time from an active parking session.

To request a refund, contact the parking merchant with your purchase details. Your purchase details also include information you might need, like the parking duration, zone, vehicle details, and unique reference ID.  

If the parking merchant started a refund, it may take up to a couple of weeks to get it. To confirm the status of your refund, contact your bank.

Dispute a fine or citation

To dispute a fine, contact the parking operator who issued the citation. The parking operator’s contact info is listed on the citation.

You might need to provide info like the parking duration, zone, vehicle details, and unique transaction number. This info is included in your purchase details.

Meter doesn’t show parking session

Tip: The parking meter won’t display your parking session. Parking enforcement personnel will find the status of your parking session through their handheld devices.

Contact the parking merchant

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