Permanently end your Google Pay service

You can permanently end your Google Pay service. After you end the Google Pay service associated with your Google Account, you can’t reopen it with that Google Account.

If you permanently end your Google Pay service, you’ll need to create a new Google Account if you want to use Google Pay again.

Before you close your payments profile

  1. Make sure you know what this means for your Google Account. If you close your Google payments profile, you can't:
    • Buy things from Google Play, AdWords, Fi, Google One, or other Google products.
    • Use Google Pay to make purchases.
    • Send or request money.
    • Store gift cards, loyalty programs, and payment info.
    • Find your transaction history.
  2. If you want to delete most of your Google Pay data but still have the option to buy something in the future, you can:

Permanently end your service

Important: To comply with legal and regulatory obligations, we may retain some information in your payments profile for a period of time after you delete it.

Step 1: Delete the Google Pay service from your account

Tip: Before you delete your info, you can download your data.

This step deletes data, like:

  • Virtual account numbers for credit or debit cards and third-party linked accounts
  • Loyalty cards, gift cards, offers, rewards, and transit tickets
  • Your transactions with virtual account numbers
  • Your in-store payment attempts
  • Your in-store uses of loyalty cards, gift cards, offers, transit cards, and any other "Save to Google Pay" items
  • Your Google Pay transactions for goods and services on non-Google apps and websites, except for digital in-app purchases
  • Requests for money you sent or received with Google Pay
    • In-progress requests may still go through.
  • Searches in the Google Pay app
  • Orders you made in the Google Pay app
  • Transaction info for money you’ve sent or received using Google Pay or Google Pay balance (pending record storage for regulatory purposes)
Important: Certain money transfer transactions using older versions of the Google Pay app will remain until the app is retired. To remove this information, you can close your Payments profile.

To delete info from Google Pay:

  1. Go to myaccount.google.com.
    • If you haven’t already, you might need to sign in.
  2. Select Data & personalization.
  3. Scroll to "Download or delete your data," and select Delete a service and then Delete a service.
    • You might need to sign in again.
  4. Find "Google Pay," and select Delete Delete.
  5. Follow the on-screen instructions.

Step 2: Permanently close your Google payments profile

This step affects data like:

  • Credit cards, debit cards, bank accounts, and other payment methods saved for purchases on Google products and non-Google apps and websites
  • Transaction information for purchases made on Google Play, Google Ads, YouTube, other Google products, and any digital in-app purchases
  • Transaction info for money you sent or received via the old Google Pay app or on pay.google.com.

To close your Google payments profile:

  1. Optional: If you have multiple profiles, go to pay.google.com and make sure you’re signed in to the profile you want to close.
  2. Go to the page where you can close your Google Payments profile.
  3. Follow the on-screen instructions.

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