If you have multiple payment profiles on your Google Account, make sure you use an individual payment profile, not a business payment profile.
- Go to payments.google.com.
- In the top right, select your name.
- Select a profile that isn't associated with a business.
Hvis du ikke får en besked med verificeringen, kan du prøve følgende:
Step 1: Make sure your phone number is correct & active in the US
- Hvis du vil bruge Google Pay-appen, skal du bruge et amerikansk telefonnummer. Appen fungerer ikke med internationale telefonnumre.
- Sørg for, at dit telefonnummer er indtastet korrekt og indeholder den amerikanske landekode +1.
- Sørg for, at dit telefonnummer er aktivt. Hvis du bruger et forudbetalt telefonnummer, skal du sikre dig, at du har penge på din forudbetalte konto.
Step 2: Make sure you’re online
To receive the text message, you need a strong signal. Check that:
- Your mobile data is turned on.
- Airplane mode is turned off.
- You have cellular signal.
Step 3: Test your connection
- If you have a data connection on your device, go to any website.
- Ask someone to send you a text.
- Make sure you don't have an app that limits your data connection, such as a Virtual Private Network (VPN).
Step 4: Ask for a new verification code
If you still don’t get the text message, on the verification screen, tap Resend OTP.
Trin 5: Genstart appen eller din enhed
- Close the app and open it again.
- If that doesn’t work, uninstall the app and download it again.
- You can also restart your phone and open the app again.
Contact us
If the earlier steps don’t work, contact Google Pay support.