Request money or pay a request (US only)

You can use Google Pay to request money or pay requests from friends and family.

Important: If you’d like friends and family to find and send you money, you need to opt in to “Help People Find You” setting in Google Pay. If this setting is turned off, family and friends can’t pay or request money unless you’re already connected to them on Google Pay. Learn more about settings.

  Learn how to send and receive money on Google Pay app with a step-by-step guide.

Request money

Request money from one person

Important: If you try to send a request to someone that’s still on the old Google Pay app, you need to send them an invite request. After they install the new Google Pay app, you can send them a payment request.

You can use Google Pay to request money or pay requests from friends and family. Google Pay charges no fees.

  1. Open the Google Pay app .
  2. On the home screen you can:
    • Tap Send or request to find and search for contacts.
    • Search for someone by name, email, phone, or QR code.
    • Send money to new users with referrals.
  3. Tap the contact you want to request money from.
  4. Tap Request.
  5. Enter the amount you want to request and then tap Next Next.
    Tip:To describe your request, you can add a note.
  6. Tap Request.
Tip: If you request money from an international user, they'll pay you with a Google Pay international payment partner.

Request money from multiple people

This feature may not yet be available for all users.

You can also use Google Pay to request money in bulk from your Google Pay contacts. Google Pay charges no fees.
  1. Open the Google Pay app .
  2. On the home screen, tap Pay or request.
  3. Tap Create multiple requests to send a request to multiple people. Each person receives a unique request.
  4. Select the people you want to request money from.
  5. Enter the amount you want to request and then tap Next Next.
    Tip: To describe your request, you can add a note.
  6. Tap Request.

Pay a request

Important: To make sure you pay the right person and avoid scams, verify the phone number of the recipient from your contact list before you pay. You get an alert when you send money to someone not in your contact list.

If you have the Google Pay app

The "Help friends find and pay you" setting is turned on

  1. Open the Google Pay app .
  2. Tap Send or request.
  3. Under “Pending activity,” review any pending requests.
  4. Tap View payment.
    • Tip: If the requestor can’t find you in the Google Pay app, you’ll get a notification that if you continue, your profile will be shared with the requestor. You can choose to block the requestor. Otherwise, tap Continue.
  5. Tap Pay or Decline.
  6. If you choose to pay, select the right payment method and then tap Pay.

The "Help friends find and pay you" setting is turned off

  1. To open the Google Pay app , click on the text or email you received.
  2. You’ll get a notification that your profile will be shared with the contact that requested money. Review the message and tap Continue.
  3. In the chat conversation, find the request for payment and tap Pay.
  4. Choose a payment method.
  5. Tap Pay.

Tip: To make future transactions easier, turn on “Help friends find and pay you.” Learn more about how to help people find you.

If you don’t have the Google Pay app

If you get a message or email with a request for you to pay someone on Google Pay within 7 days, you can complete the payment with these steps:

  1. To download the Google Pay app, use the link from the text or the email. 
  2. To get started with Google Pay, follow the on-screen instructions.
    • Sign in with the same phone number or email that got the message. You can only pay if you sign up with the phone number that the request was sent to.
  3. On the Pay screen , tap the contact that sent you the request.
  4. You’ll get a notification that your profile will be shared with the contact that requested money. Review the message and tap Continue.
  5. In the chat conversation, find the request for the payment, and tap Pay.
  6. Choose a payment method.
  7. Tap Pay.
If you get a request for a payment from an international user, you’ll pay them with one of Google Pay’s partners. Learn how to send money internationally.

Cancel a request

  1. Tap the contact you sent the request to.
  2. If the request isn’t complete, below the amount, tap Cancel.
    Tip: You should find “Request canceled.”

Tip: If you have a problem with a transaction, check the most common fixes.

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Search
Clear search
Close search
Google apps
Main menu
Search Help Center
false
false
true
5150109
false
false