Google One's response to COVID-19

During the unprecedented COVID-19 situation, we are taking steps to protect the health of our team members and reduce the need for people to come into our offices. As a result, there may be some temporary limitations and delays in support in some cases as we prioritise critical services.

Learn more about how Google is supporting its workforce.

As a precautionary health measure for our support specialists in light of COVID-19, we're operating with a limited team. Thanks for your patience, as it may take longer than usual to connect with us. For additional support, consult the Help Centre.  The fastest way to get support is through our Help Centres. Here you can find information about our products, including troubleshooting information for top issues.

Common Google One questions

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