Set up a Pro Session

You can learn about the features and functionality of your phone with a Google expert.

You’ll receive an email confirmation and a Google invitation when you sign up for a Pro Session. The invitation provides a link to join the Google expert’s online screen share session at your scheduled time.

Where Pro Sessions are available

Pro Sessions are available in English to Google One members in the US and Canada.

Pro Session topics are available to Google One members who:

  • Signed up for their Google One membership in the US or Canada.
  • Open the Google One app with the language set to English.
  • Have an active Pixel 4 device associated with the same Google account as their Google One membership.

Schedule a session

You’re encouraged to join the session from a browser on a computer, but you can also join from the Google Hangouts Meet app on a smartphone.

Schedule a session on your computer

  1. On your computer, go to one.google.com/prosessions.
  2. Find the topic you want to learn more about.
  3. Click Reserve session.
  4. Select the session time that works for you And then Reserve.

Pro Sessions are included with a Google One membership

If you are a Google One member in the US and Canada and have an active Pixel 4 associated with the same Google account as your Google One membership, you can schedule Pro Sessions at one.google.com/prosessions.

If you're not a Google One member but own a Pixel 4, you may still schedule Pro Sessions by activating a 3-month trial to Google One at one.google.com/prosessions/welcome, subject to the following terms and conditions.

Terms and conditions for the 3-month Google One trial

This Google One membership offer (Offer) provides you with subscription benefits at no charge for a period of three months from the day you redeem the offer (the “Offer period”). Offer expires and must be redeemed by April 15, 2021. The Google One Terms of Service and Google Privacy Policy apply to your use of the subscription during the Offer period.

Your membership will end at the close of the offer period unless you subscribe to Google One, which requires a Google Payments account with a valid payment method. If your membership ends and you have exceeded your Google Account storage limit during the Offer period, you may not be able to store new files in Drive, send and receive emails in Gmail or upload photos in Original Quality until you free up space or purchase a Google One membership. You can still upload photos in high quality with Google Photos.

If you cancel your subscription during the Offer period, your membership will end immediately. If you cancel and have exceeded your Google Account storage limit during the Offer period, you may not be able to store new files in Drive, send and receive emails in Gmail or upload photos in Original Quality until you free up space or purchase a Google One membership. You can still upload photos in high quality with Google Photos. See Help Center for more details. This Offer is limited to new users of Google One in Australia, Canada, France, Germany, Ireland, Japan, Singapore, Spain, Taiwan, United Kingdom (excluding Isle of Man), and the US who purchased a new Pixel 4 or Pixel 4XL device between October 15, 2019 and April 15, 2021. Google reserves the right to change or cancel the Offer at any time and will notify users in case of change or cancellation.

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