Back up your device

Where your phone data is stored

Google One members can’t make backups of their entire iPhone with Google One. However, you can back up some files to other Google products like Photos, Calendar, and Contacts.

Here’s where your iPhone data syncs:

Tip: Contacts and calendar events don’t add to your storage usage.

What gets saved by Apple iCloud Backup
Some things get backed up by Apple, so you don't need to turn on Google One's backup to save this data. These files include:
  • iMessages, SMS texts, and MMS messages
  • App data
  • Device settings
For the most up-to-date list and to find more details about iCloud, visit the Help Center.
What gets saved by Google One
  • To Google Photos: Original quality photos and videos
  • To Google Calendar: Calendar meetings and events
  • To Google Contacts: Contact info like phone numbers and email addresses

Start a backup on iPhone or iPad

With Google One, you can choose which data to sync to your Google Account. To get started, download the Google One app on your device.

After your data syncs, your photos and videos, contacts, and calendar are automatically backed up to your Google Account. You can check the status of your device sync in the Google One app.

Back up your Photos & videos
  1. On your iPhone or iPad, open the Google One app Google One.
  2. On the left, tap Menu "" and then Settings and then Sync settings.
  3. Tap Photos & videos and then Go to Google Photos.
    • If you don’t have Google Photos installed, tap Get Google Photos app.
  4. In Google Photos, under “Backup settings,” turn on Back up & sync.
    • Your photos and videos backup from your device to Google One.
Sync your Contacts

Currently, contact photos don’t sync. The sync includes contact details like name, phone number, email, address, birthday, and social profiles.

  1. On your iPhone or iPad, open the Google One app Google One.
  2. On the left, tap Menu "" and then Settings and then Sync settings
  3. To check if you can sync, tap Contacts and then Check status
  4. To grant access to Apple contacts, tap Allow.
  5. To sync your Apple contacts, tap Set up sync and then Upload contacts
  6. After your upload is complete, tap Next.
  7. To sync your contacts to your device, follow the on-screen instructions.
    • To sync future contacts, follow the next set of on-screen instructions. 
  8. To finish setup, tap Done.
Sync your Calendar

Important: The sync shows it’s already "Synced to iPhone," if you have Google Calendar for iOS.

  1. On your iPhone or iPad, open the Google One app Google One.
  2. On the left, tap Menu "" and then Settings and then Sync settings.
  3. To check if you can sync, tap Calendar and then Check status.
  4. To grant access to your events, tap Allow.
  5. To sync your Apple calendar, tap Set up sync and then Upload events.
  6. After your upload is complete, tap Next
  7. To sync Google Calendar events to your device, follow the on-screen instructions.
    • To sync future events, follow the next set of on-screen instructions.
  8. To finish setup, tap Done.

Delete your data backups

Google One members cannot make backups of their entire iPhone using Google One. However, they can back up some of their files to other Google products, like Photos, Calendar, and Drive. 

To delete your files after backing them up, use the file management settings inside other Google apps. Learn how to:

Fix problems with backup or restore

You can't start the backup process

Check that your phone can back up correctly.

  • Make sure your device is online. If you use mobile data, try to connect to Wi-Fi for a better connection.
  • Make sure your phone battery is charged.
  • Install or update the Google One app Google One.
  • To speed up Photos sync, open the Google Photos app Photos.
  • In the Google One app, check your storage. If you're out of storage, you can choose between these options:
    • Buy more storage
    • Clear storage space
You can’t find everything you backed up

Make sure to check the right place. Your files are saved inside other apps, not Google One.

  • For phone numbers and other contact info, check the Google Contacts website or app. 
  • For meetings and reminders, check the Google Calendar website or app.
  • For photos and videos, check the Google Photos website or app.

If your media still won’t back up

You can manually upload your files.

Learn how to:

Search
Clear search
Close search
Google apps
Main menu
true
Search Help Center
true
true
true
true
true
5044059