Find or change your storage

You can use Google One storage space for Google Drive, Gmail and Google Photos. Check if Google One is available for your account.

Tip: If you pay for a Google One plan through Google Drive, Gmail or Google Photos, learn how to manage your membership in other apps.

Find your storage space

  1. On your computer, go to one.google.com.
  2. On the left, click Storage.
  3. To check storage that each family member uses, next to 'Family storage', click the Down arrow Down arrow.

Update your Google One membership

You can select a storage plan that has more or less storage space. You can also switch your storage plan to a monthly or annual subscription.

Change your Google One plan

To switch to a different Google One plan:

  1. On your computer, go to one.google.com.
  2. On the left, click Settings Settings and then Change membership plan.
  3. Choose your new storage limit:
    • To add more storage space, under 'Upgrade options', choose a plan.
    • To pay for less storage space, under 'Downgrade options', choose a plan.
      Tip: If there's no downgrade option, you're on the lowest plan.
  4. Confirm the new plan price and details. Then, click Next.
  5. Select your payment method and click Subscribe.

Switch your payments to monthly or annually

Google One members can choose either a monthly or annual subscription. Yearly plans usually cost less overall.

Choose a payment plan

When you upgrade or downgrade a plan, you can also switch to monthly or yearly plans.

  1. On your computer, go to one.google.com.
  2. On the left, click Settings Settings and then Change membership plan.
  3. Select a monthly or annual subscription.
  4. Confirm the new plan price and details. Then, click Next.
  5. Select your payment method and click Subscribe.

Stop storage payments

If you don't want to pay for extra storage, you can end your Google One plan. When you cancel your plan, your Google Account still has 15 GB of free storage. To get more storage space, you can rejoin Google One.

Learn how to cancel your Google One membership.

If you sign up through iTunes

If you sign up for Google One through iTunes on an iPhone or iPad and later switch to an Android device: You can't adjust your membership or change your payment method in the app. To update your account and other info, use iTunes on another device.

Issues with your storage space

Family members use too much shared storage

By default, family members can use any amount of the available storage. If a member uses too much storage, ask them to clear some of their storage.

If you don't want to share your storage with your family, learn how to stop sharing Google One.

Storage space doesn't change after upgrade
It may take up to 24 hours for your new storage to become available. Check again in a day to verify if your storage space has been updated.
Available storage doesn't go up as much as expected

Tip: If you change your storage limit, it can take up to 24 hours for the changes to apply to your account.

A Google One membership replaces your current storage plan. The storage from your Google One membership becomes your new storage limit, and isn't added on top of your existing storage.

If you got storage as part of a promotion, you keep the extra storage.

Learn more about how Google One works with existing storage.

Available storage doesn't increase after you delete files

Not all files count against your storage space. For example, emails in your Gmail's bin folder don't take up storage but files in your Drive's bin do.

Learn more about what files take up space.

Other issues

You can’t send or receive emails after the upgrade

If you change your storage limit, it can take up to 24 hours for the changes to apply to your account. During these 24 hours, messages that you send or receive through Gmail can be affected. Try these troubleshooting steps:

  1. Sign out of your Google Account, then sign back in.
  2. Send a test email to yourself.
  3. If that doesn’t work:
    • Open an incognito window and log in to your Gmail account. Then, try to send an email.
    • Use a different browser, such as Internet Explorer or Firefox, to open your Google Account. Try to send an email.

If you still can’t send messages, wait 24 hours and try again.

What happens if you run out of space

All your files stay safe, but you can’t store anything new. For example:

Gmail

You can't send or receive messages. Messages sent to you are returned to the sender.

Important: As of 1 June 2021, if you remain inactive or go over your storage quota for two years or longer, all of your emails may be deleted.

Google Drive

You can't sync or upload new files. You can't create new files in Google Docs, Sheets, Slides, Drawings, Forms and Jamboard. Until you reduce the amount of storage that you use, neither you nor anyone else can edit or copy your affected files. Syncs stop between your computer's Google Drive folder and My Drive.

Important: As of 1 June 2021, if you remain inactive or go over your storage quota for two years or longer, all of your emails may be deleted.

Google Photos

You can't back up any photos or videos. If you want to add any more photos and videos, you can free up Google storage space or buy more Google storage.

Important: As of 1 June 2021, if you remain inactive or go over your storage quota for two years or longer, all of your emails may be deleted.

Learn more about clearing space on Google Drive.

Manage subscriptions that were not purchased on the App Store

If you use the Google One website or another device to sign up for a plan, but you don't buy a plan via the App Store:

  • You can download the Google One app onto your Apple device.
  • You can't change your Google One plan on your iPhone or iPad.

If you want to adjust your account and manage your membership via the app, you must buy a plan with an Apple subscription.

Step 1: Cancel your Google One plan

On your computer:

  1. Go to Google One.
  2. Cancel the Google One plan that you previously bought.

Step 2: Buy a Google One plan with an Apple subscription

On your iPhone or iPad:

  1. Download the Google One app from the App store.
  2. Open the Google One app Google One.
  3. At the top left, tap Menu Menu and then Membership plan.
  4. Select a Google One plan.
  5. After you've picked your plan, in the App Store, confirm your new subscription.
You can only link your Apple account to one Google Account

To make Google One subscription changes, use the Google Account that you used when you subscribed to Google One in these iPhone and iPad apps:

  • Google One
  • Gmail
  • Drive
  • Photos
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