Change or cancel storage plans

If you pay for extra Drive storage with an eligible account, you'll be upgraded to Google One automatically at no charge. Learn more about Google One availability.
Cancel or downgrade a Drive storage plan

Google Drive storage plans are non-refundable, but you can cancel your plan so that it doesn't automatically renew. To cancel or downgrade:

Downgrade your plan

  1. Go to www.google.com/settings/storage.
  2. Click the rate on the plan that you want.
  3. Click Subscribe.
  4. You'll receive a confirmation email. At the start of the next month of your plan, your plan will be cancelled or downgraded.

Cancel your plan

  1. Go to www.google.com/settings/storage.
  2. Under your current plan, click Cancel plan.
 

Cancelled plans are non-refundable and can't be transferred from one Google Account to another.

Cancel or downgrade storage on your Google One membership
  1. On your computer, go to Google One.
  2. Click Settings Settings and then Cancel membership.
  3. To confirm, click Cancel membership.

You should get a confirmation that your subscription has been cancelled.

If you sign up through the App Store

If you sign up for Google One through the App Store on an iPhone or iPad and later switch to an Android device: you can't adjust your membership or change your payment method in the app. To update your account and other info, use the App Store on another device.

If you've upgraded to Google One, learn how to change your storage

Update your payment information

You can update your payment information at any time. If your storage payment has been declined, you'll need to update your payment information:

  1. Sign in to payments.google.com.
  2. Click Payment methods.
  3. Update your payment information:
    • Pay with another card on file.
    • Update the billing address or expiry date of your current card.
    • Add a credit card.
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