Locks

Get started

Explore features and settings

• Learn about Family Accounts and how to share access to your Nest home
• Learn how Google Nest products work together
• Use the Nest app on a computer

Fix a problem

• Nest × Yale lock disconnected or offline
• Troubleshoot QR code scanning with your phone’s camera
• Troubleshoot Wi-Fi and connection issues for Nest products
• Wi-Fi networks that are incompatible or aren’t recommended
• Painting Nest products
• Find your Nest product's MAC address
• Clean your Nest products
• Change email language with the Nest app
• Don’t share your account email and password
• Add 2-Step Verification to your account on the Nest app
• Learn about Works with Nest
• Troubleshoot phone location
• Change your Home Report language
• FAQs about Nest's password reset email
• Change or reset your Nest account password

Warranty, manual and returns

• Warranty, safety and regulatory information
• Return a Nest device