Due to recent current events, phone support is not available at this time. Please contact our team through online chat or email by selecting 'Contact us' at the top of any support article, or through Twitter or Facebook direct message, but response time may be delayed. If you're currently experiencing a smoke or carbon monoxide concern or any other security or safety issues that requires immediate assistance, call your local emergency services or fire department. You can find additional support options through our Help Centre or seek the advice of our Product Experts through the community forum.  We appreciate your patience and understanding during this time.