Fix a problem
- Troubleshoot Nest camera and doorbell setup messages
- Restart or factory reset Nest camera or doorbell
- Troubleshoot connecting to the app or Wi-Fi
- Save battery for Nest cameras and doorbells
- Can’t find Wi-Fi network during camera setup
- Troubleshoot low-battery issues for Nest cameras and doorbells
- Troubleshoot CVR video history gaps or missing parts
- Rotate Nest camera video so that it's right side up
- Troubleshoot familiar face detection
- Troubleshoot event video history
- Nest camera or doorbell gets hot
- Troubleshoot Wi-Fi and connection issues for Nest products
- What to do if your Nest cam or doorbell is stolen
- Troubleshoot delays in streaming video
- Your doorbell chime rings when no one is at the door
- Night Vision doesn’t turn on
- Nest doorbell chime won't stop ringing
- Nest Doorbell chime doesn't ring or sounds weak
- Video doesn't play, pauses or skips
- Blinking yellow light on Nest Doorbell (wired)
- Night Vision video quality is poor
- Video is blurry, pixelated, discoloured or has glare
- Internet bandwidth and speed requirements for Nest cameras
- Remove Nest camera or doorbell from its stand or mount
- Painting Nest products
- Troubleshoot saving a video clip
- Troubleshoot your Home Report
- Troubleshoot camera audio
- Troubleshoot phone location for routines
- Troubleshoot QR code scanning with your phone’s camera
- Camera is connected to another account
- Find your Nest product's MAC address
- Change email language with the Nest app
- Change your Home Report language
- Don’t share your account email and password
- Clean your Nest products
- Troubleshoot device unmounted