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  • Speakers and Displays
    Get startedExplore featuresChange your settingsDevice support
  • Thermostats
    Introducing Nest thermostatsGet started Explore features and settings Fix a problemWarranty and manual
  • Cameras and Doorbell
    Introducing Nest cameras and doorbellsGet startedExplore features and settingsFix a problemWarranty and manual
  • Alarm System
    Introducing Nest SecureGet started Explore features and settings Safety and certificationsFix a problemWarranty and manual
  • Lock
    Introducing the Nest x Yale lockGet startedExplore features and settingsFix a problemWarranty and manual
  • Smoke Alarms
    Introducing Nest ProtectGet startedExplore features and settings Safety and certifications Fix a problemWarranty and manual
  • Your privacy
  • Device support
  • Troubleshoot an issue
  • Connectivity issues

Welcome to your new home for help, the Google Nest Help Center.

Connectivity issues

  • Lost Wi-Fi network/Google Home not connected to Wi-Fi network
  • Change the Wi-Fi network of Google Home
  • Check that Google Home is on same Wi-Fi network as mobile phone or tablet
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