Notification

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices and are working on a fix. Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible. Thank you for your patience.

Setup issues

Nest Wifi Pro, Nest Wifi, and Google Wifi devices

Google Home app can't find Wifi devices
Google Nest Wifi device or Google Wifi point doesn't have QR code
Troubleshoot Google Nest Wifi setup issues
Troubleshoot setup with iOS
How to plug in Nest Wifi points
Set up a network that uses VLAN tagging
PPPoE issues during Google Nest Wifi or Google Wifi setup
Devices immediately disconnected after your new Wi-Fi network was set up

Need more help?

Try these next steps:

Post to the help community Get answers from community members

Clear search

Close search

Main menu