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Product Forums

Have a question about your product? Explore our product forums:

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Home Automation Forum

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Community Activity

Replacement never arrives

Absolutely shocking replacement service. We reported a W5 Error around 3 weeks ago. We were supposed to be sent a replacement but it never arrived. I have been speaking with the Google team every other day nearly but keep getting told they’re investi...

Rsm1 by Community Member
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Nest e heatlink not closing zone valve

My new Nest e thermostat is connected to a heatlink replacing a Honeywell T40 on the ground floor. When the boiler is turned on, the zone valve is open. The heatlink seems to have no control over the zone valve and stays in the open position until th...

Chinese sound coming thru

My chromecast is casting videos fine but the sound isn’t coming thru at all or I have it turned all the way up on both devices and can barely hear it. When I stop casting, it’s blaring on the original device. I can’t figure out why the sound isn’t wo...

Google Nest thermostat

Probably the worst return / replacement process we have ever had to deal with. We purchased our Nest under a year ago and I have realized it has been glitching since day one. The thermostat shuts down on its own. We have now tried to return/ replace ...

Ian613 by Community Member
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  • 1 replies
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