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Have a question about your product? Explore our product forums:

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Community Activity

WiFi connected but "We couldn't save your changes Try again."

System worked well for almost 2 years using T-Mobile Internet Gateway but since switching to Cox Internet Gateway, I get the message Indicated in the title. I have reset device, gateway, I have tried connecting with an Android tablet, Android phone. ...

JEG by Community Member
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Nest Outdoor Battery refuses to hard reset?

I have had two Nest Outdoor Battery Cams for a few months. One of them unexpectedly stopped working. I try to reset and it goes white light then to green light but the google home app is not finding it. So I tried a hard reset. It will not do a hard ...

pricebl by Community Member
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Nest Aware monitoring on computer

I used to be able to view all my camera's on my desktop while at work, but now I can only view on my phone or tablet. Why did they do away with this and when will Google bring back this feature? Anyone know?

RPSofTX by Community Member
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Google Nest Thermostat Not seeing W wire!

I have an older gas furnace, heat-only, with a 2-wire thermostat to an old Honeywell mercury switch. Wire colors are not to code, but work in any configuration with the old Honeywell thermostat.I have a Nest generation 1 thermostat. I installed it wi...

firejet99 by Community Member
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Nest thermostat

I have moved into a home that already has a nest thermostat. I am at the point of adding serial number, but cannot. What do I do?

Bosco2011 by Community Member
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Pause internet for all devices except a group

Hi AllI want to have a pause schedule that I can apply to all devices, except those that I put in a "no pause" group. I used to have this on an old router that offered device access control. I don't understand why Google hasn't implemented this, unle...

PS5 Connection Issues

Hello! I’ve had my Google WiFi for a while now and have been running fiber for almost a year. The WiFi is perfect besides sometimes it completely breaking down and me needing to fully reset it. But that’s not the problemTwo days ago my PlayStation 5 ...

Nest Aware subscription paid but not working

I signed up for Nest Aware Plus a month ago. Although I wanted the subscription to begin immediately, instead for some reason I got a free trial of Nest Aware (not Plus) for 30 days (that is, event recording but not 24/7 recording). Now the trial has...

scottkn by Community Member
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