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Need to unlink Verizon fios account from Google home so I can start over, doesn't show up as linked. 0 Recommended Answers 4 Replies 0 Upvotes
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Everything, Verizon has no clue
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Hi Gary,
 
Thank you for reaching out. I'm sorry to hear that you're having an issue with unlinking your Verizon Fios account. I'd love to know more about this. What's the message that you're getting when you give a command to your Google Home about your Verizon Fios?
 
Looking forward to your response.
 
Thanks,
Edward
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Hi Gary Underwood 609,
 
Thanks for dropping by and apologies for the delayed response. In addition to Edward question: Which app do you see that the Verizon Account isn't linked to? Could you tell us a bit more details about your concern, so we can better assist you?
 
Looking forward to your reply.
 
 
Kind regards,
Roel D
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For some reason the Verizon service wasn't showing up as linked in my android app, however when I accessed it online it showed up, so I unlinked it and started over - working now
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Hi Gary,
 
Thanks for the update. I'm glad to know that everything is working fine now. Don't hesitate to reach out to us whenever you need assistance, and we'd be happy to help you!
 
Thanks,
Edward
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