I added a second Neat and thermostat to my home. It setup without issue but it is not in my Neat app. When I try to register it I am asked to enter a 7 digit number from the app setup. When I go into setup the home icon is not as option and all that ...
Unit was working fine, but now periodically (daily) drops IP address connection to Wifi network. In the home app is doesn't show an IP address under device info. It's running 2.57.375114 firmware.Oddly my router still sees a connection with data traf...
I talked to a representative at the beginning of April when my Dropcam was no longer going to work. He took all my information and was sending me a replacement camera. I still have not received one. Please let me know how to get a replacement or when...
Hi my subscription was renewed in feb pf this year. I had an issue where i was charged again in April. Last year was the same problem where I paid twice due to the device was giving trouble and a reactivation was required. Please look into this issue...
Prior to today (the last time I tried to make a change this way was about 4-6 months ago). I could open up the Google Home App, select the Chromecast Device, click settings and edit settings such as Ambient Mode. I do this (and access other devices) ...
Recently my furnace will shut down and will have to be reset. I’m thinking it’s the NEST E generation 1 thermostat that isn’t functioning properly. Does anyone have this problem? What can I do to fix this?
Nest outdoor camera no longer detecting anything. Moved the camera from one side of the yard to the other. It can no longer pick up people, dogs, motion, anything. I know this because it faces the same direction as my nest doorbell and it picks up ev...
One of my Nest Learning Thermostats just started flashing a red dot after 5 years of working fine. I can charge it via a USB charger and that works for about 36 hours and then we are back to red dot. I have not recently changed anything in the HVAC s...