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How do i disable surround sound on my TV or Chromecast ultra 0 Recommended Answers 72 Replies 419 Upvotes
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Every time i ask my google home mini to adjust the volume of the tv, which is a smart tv but with a Chromecast ultra plugged in, it brings up a prompt on my tv saying that surround sound is enabled and that I have to use my remote to adjust volume. I don't have any surrond sound hooked up to the tv so I'm not sure why it's saying this or how to disable this?
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Please change the Sound setting to Stereo from Surround Sound. Surround Sound can be enabled even when no external speakers/home theatre is connected to the TV.
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@Babu Thomas, I get no sound with or without  surround enabled on my display.
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Also having the same issue. Hope someone can help with this problem
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Exactly same problem here, please put an option to disable this
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Same issue as well. The previous chromecast versions did not have this issue.
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SAME ISSUEE, NO SOUND!! ENABLE OR DISABLE SURROUND..PLEASEEE HELPPPP
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Yep, have three chromecasts and ONLY the ultra does this. Infuriating. I am so used to controlling the volume from my phone and now I can’t unless I exit whatever I’m watching and enter the google home app and adjust there. Which does work so clearly it is capable
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Same, I can't find where to disable this.  The TV has no external speakers.  I don't want surround sound mode.
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Yeah, the app has no place to configure this, as near as I can tell. I found this thread trying to figure out how to disable surround, so I could control the volume from my phone.

The worst part is, with the program I'm watching now, it allowed me to manipulate the volume for a few seconds at the absolute beginning of the program, and then it switched to blocking because surround...
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Same here using cc ultra. For Netflix and Amazon Prime ypu can select stereo only but for HBO nordic there is no option to select stereo as sound and thus no sound when watching HBO nordic.
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