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Introducing new Troubleshooting tools for Nest Thermostats and Cameras 0 Recommended Answers 18 Replies 353 Upvotes
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Hi everyone,

We’re really excited to introduce two new tools to help make troubleshooting issues you might encounter with your Nest Thermostats or Cameras a lot easier. These tools will walk you through troubleshooting step-by-step and provide some helpful notes along the way.

For your thermostats, you can find out more about error codes or learn how to better control your Nest Thermostat when it's offline with this tool.

And for issues you might run into while setting up your Nest Cameras, you can try our Nest Camera Troubleshooter.

Experiencing issues? Try out these tools now and let us know how it goes!

- The Nest Team
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Two of my three cameras have been down for over a week.  Did you update your OS to work with Apples new operating system?  This is making me angry. I am paying to monitor cameras that are not there!  I just bought a Google Hub to add to system but will return it if these are not up soon.  I’ll get a different system instead.
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clinica de recuperação obrigado pela explicação.
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thank you for the explanation.
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Wtf like really
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The cover over my doorbell lens fell off and broke. How can I get a replacement?
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2 nest outdoor cams and 1 nest indoor cam does not connect to my wifi but my nest hello and hub works and it's been like this for over 1.5 weeks. im at a point where im about to just throw my cameras at the wall. what is up wit this?
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I have 3 nest thermostats. All 3 are connected to the same network but the app thinks 1 is off-line. 
I have disconnected and reconnected the missing device but the app does not see it
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My two outdoor cameras only record action half of the time and I'm about ready to request my aware charge to be refunded .What seems to be the problem ?This has been like this for quite awhile.
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I am having the same issue with my camera not capturing all motions! I hope they resolve it soon.
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Hi friend, really can use your account with out your promises can use ah ...?
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