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My google home disconnects from bluetooth after 2-3 minutes. 2 Recommended Answers 866 Replies 2781 Upvotes
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My google home keep disconnecting from bluetooth after every 2-3 minutes.Also there is an AAC symbol on my phone when I connect it to google home.My google home speaker is named Bedroom speaker
All Replies (866)
AAC is an audio codec.  Check your Redmi user manual about AAC.
 
See user Lucas reply at
https://productforums.google.com/forum/#!topic/websearch/cvOGlYmsKKg;context-place=forum/websearch
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Hi Shibajyoti Majumder, Did Bluetooth disconnect issue with Google Home mini is resolved? Even I'm facing the same issue :(
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I have the same issue with Redmi Note 5 pro. All other Bluetooth devices connect and stay connected. The Google mini keeps disconnecting after 2 minutes.
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When I connect my iPhone to google home speaker it disconnects within 60 seconds while I’m searching for a song to play. And sometimes it disconnects in the middle of playing music.
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Mine will disconnect during my song..using Apple Music. What is the issue? how do I fix it?
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I'll be playing play a game on my laptop and I have the sound through Bluetooth coming out of Google home and it'll disconnect after a few minutes why is this happening?
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For me sometime it happens after 2 min and sometimes after  30 mins. Seems random, but yes, there is some issue going on.
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For me fix this issue - go to settings - Dev options - Bluetooth audio codec - SBC 
No disconnect after that 
Google home mini + redmi note 5
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this has been a problem for me ever since the google home came out, i bought it as soon as it dropped and have had the Bluetooth problem since they enabled it. Tried two different iPhones and a new google home mini and have always had this problem. This is seriously annoying me and i want this fixed because this is stupid.
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Did any of you managed to fix this? I am having the same problem with my google home mini. It disconnects from bluetooth connection with my iphone every 2-3 minutes.
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Connected Home device to Bluetooth speaker in the same room and set as default, every day it loses connection and I have to ask it to connect... Sometimes manages on its own - often doesnt. Never had a problem with my phone in same room with same kit.
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If Google is not going to help me with this, I will make a video of me smashing the mini into pieces and load it to YouTube
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You probably have a better chance of smashing it to pieces fixing the problem than Google actually responding to or fixing it.

Same problem with an iPhone XR here, will randomly disconnect every 5 to 20 minutes. Phone is like 2 feet from the speaker and not moving in a stand. Doesn't happen with our Echo's...
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Mine keeps disconnecting from default Bluetooth device/speaker every day. Then my speakers start beeping in the middle of the night because they got disconnected from Google home. So annoying, they are standing within 5 feet of each other. I wish it had an audio jack like Amazon echo dot so I didn't have to use Bluetooth at all.
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I have the exact same problem as Valhan, my Home Mini disconnects from the Bluetooth speakers every night and as a result my Bluetooth speakers start beeping.  I need to go into the Home app on my tablet, remove the speakers from the Bluetooth paired devices list (it's the only device on the list) and then do the pairing all over again.
Extremely frustrating and it defeats the purpose of having a voice-controlled assistant when I have to go back into the app every day and redo the pairing. I thought this thing was supposed to SAVE me time?
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Same problem here... I have a little bluetooth-to-aux adapter I have plugged into my home speaker system, so I can play music through my living room speakers via bluetooth. My phone connects fine, but whenever I try to connect my Google home mini it will play one song through the speakers then disconnect. This also happens when I speak to the Google home in the middle of a song; it disconnects, answers through the google home mini, and then continues to play music through the google home mini instead of bluetooth. Even set the bluetooth adapter as the default music speaker, but to no success
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in my case it is the other way around. I'm trying to use my Google Home Mini as a speaker of my Windows(10) pc. It pairs and all but the connection gets cut after a couple of minutes =/ 

Disappointing.
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Same issue.... Disconnecting from my bluetooth speaker every 4 or so minutes
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Can confirm my Google Home, Home Hub and Home Mini all disconnect from Bluetooth at seemingly random times when I have paused a podcast from playback. It does not happen every time, but frequent enough to be an issue.
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This is a widespread problem with both Google home and mini. I've been trying to use my Google home as a Bluetooth speaker with my windows 10 PC and it constantly disconnects. I've tested it with my phone and it's the same. I've contacted Google support via live chat  and they have no solution. There are threads going back to early 2018 reporting this problem and still they have not produced a fix. I've been a big fan of Google but their inability to fix what seems like a relatively simple problem is a worry. I will be contacting customer support again to see what progress they have made next week and I advise everyone with this problem to do they same.
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I am also experiencing the same problem and am interested to find a solution; my configuration is between the Google home mini and my relatively new iPhone XR are and a DELL Windows 10 PC
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The latest firmware 146679 totally broke Google Home Mini's bluetooth functionalities. Before it would randomly disconnect from the bluetooth speakers it connected to, but now it's a guaranteed event, after one song. I would ask "Hey Google, play some classical music" and it would start playing a classical music station from YouTube Music. It will stop after one song and lose bluetooth connection, forever, until you remove the device and pair it to Google Home Mini again. Again, it would play ONE SONG regardless of what you ask it to do and lose the bluetooth connection forwever. You could try "Hey Google connect bluetooth" but it won't work. The only way it would work is to remove the device and pair again. Whatever the bluetooth problem we had before, version 146679 made it 10 times worse. It does not look like Google cares about this market, after all.
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Hi Charles Wu

I have the same EXACT issues you describe ...  I actually thought I wrote that LOL !!!

And you are right Google does not care.  I have been on MANY chats and phones calls with them and the right hand has no idea what the left hand did or is doing.
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Same thing for me too, latest Google home mini firmware 146679 made the Bluetooth disconnect issue worst when playing music. The funny thing is when I'm connected by Bluetooth and not playing music it stays connected with no disconnects.  It must be something with the codec.
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Make sure you have no power saving options turned on worth your phone
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me too. google needs to fix this
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My wife experiences the same problem of Bluetooth disconnecting from her iPhone 7 at random times while listening to music or podcasts. We got a Google Home Mini for free and we were actually thinking of upgrading to another model, but definitely won't spend money on this platform if a simple problem like this isn't fixed.
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I have the same issue. I'm using the Mini as a TV box speaker. The connection lost every often. Before Mini, I had an Alexa dot, it worked good, and the dot could use voice control to connect Bluetooth device. But Mini couldn't.
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Hey guys,

I am having an issue with a mini speaker from google. It randomly disconnects from Bluetooth with iPhone 7+ ios 12.2. I use Spotify mostly. Do not have issues with other Bluetooth devices so I don't think it's the phone. Any fix in the works yet? Thanks for the help in advance.
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Why the heck is Google not responding to help us here?  We all have the same issue - and it’s an extremely basic one.   This is a friggin wireless speaker.  I’d say that playing music without disconnecting is probably something that should work... Answer your customers Google.  We all bought your product - many of us multiple ones.   Now it’s time for you to supply support because your products aren’t working.  This is support.google.com right?  That’s what it says in my browser.  Anyone else seeing that as well?
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I have spoken with google support in a numerous occasions regards this, bluetooth dis-connectivity.  They informed me they are aware of this issue either disconnecting w phone or with pc.  They are currently working on the fix but they didn't exactly inform me of the timeline.

I also told them i want my money back if this issue isn't fixed by next month.

Now i know when purchasing promotion google product (hardware) make sure to reconsider very hard.
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Having the same problems. I hooked up my home mini to several different bluetooth speakers and it will disconnect after playing one song. After giving a command to the home mini to play more music the songs will play from the home mini speaker even though it shows still defaulted to my bluetooth speaker. I love my home mini but this problem needs to be resolved!!
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Yup same issue here. Did anyone work out how to change the codec to SBC and if it helps?
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I experience this with every google home device i own- 2 homes and 1 mini. Bluetooth disconnects randomly when iphone is connected. 1st world problem but it’s obnoxious nonetheless. I accept the home automation stuff being super finnicky because its new tech, but the fact that these things aren’t able to function reliably as bluetooth speakers is pretty weak stuff.
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Yeah when Google Home Mini is being connected by a Chromecast application, it would disconnect with my Bluetooth speaker. It is very frustrating.
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google is ignoring the issue!!!! FIND A SOLUTION AT LAST!!!!
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google, the sinking boat. At one time, google the most innovative compay. It's gone! They've ignored the problems intentionally. I touched with this problem. They didn't know the problem even exist yet!!! How a great pal! Buy a alexa amazon!! They know what we want!
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Found that after saying "Okay Google clear all paired devices" and allowing it to wipe the paired devices, thus starting fresh, music has been playing with no disconnect!
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Easy fix, just reboot Home and reselect your speakers as default music device (no need to pair again). I was going nuts yesterday after pairing a new set of speakers and having it drop after one song, like some other users reported. Now, I've been listening for a few hours without problems.
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Khai Hong
Done that from day 1.  That method doesn't work.
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My Google Home Mini disconnects within 2-3 minutes when playing music too. But, I try to leave it close to the Home and it can go up to at least 20-30 minutes. Pretty weird.
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Not sure this will be solved.. I've been waiting for a fix for long time and still no fix.
I might just demand the money back at this point and buy 3rd generation echo Dot.
I have that home and had 0 problems..
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Can confirm.  Only just recently switched from and Echo and and Dot over to a Home Hub and a Mini.

The mini in the bedroom frequently drops the Bluetooth connection. Sometimes within 10 seconds or 5 minutes, sometimes slightly longer. Very frustrating.

Here's hoping it's a simple software fix.
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Same issue here.
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Same issue with Moto and Redmi device
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Same issue with Moto and Redmi device
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I bought a google home max and want to use it as a bluetooth speaker for IP SE and my MBA. With sony headphones and echo dot no issues with bt, but with the max bluetooth is stuttering and after a while the connection is lost. Support is very bad and does not admit failure. Only the hint to use a cable....like 1990 or what? B2B and B2C: google support is arrogant and useless
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I wonder if i can get refund.
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The current production firmware for Google Home Mini is 1.37.151425. I just checked my Mini's and thy are still running 1.37.146679. I have tried to reboot and reset them but I was unable to persuade them to upgrade their firmware. The hope is that the current firmware would fix the BT problems but my Mini's simply refuse to update. What gives?
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I got it after exhausting discussion w google support team.
Follow steps to force update firmware to current.
From Home App
1. Selected connected device
2. Setting
3. Preview Program (From Off to On)
4. Unplug Home Mini and plug back in after 30 sec.
5. When Mini turns on it will take abt 3 min to update w new firmware.
I am still testing it if disconnection will be reoccur.
Right now it is still connected been like 15 min lol..
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Follow up....
Bad News.
The update did not fix the problem
Still having issue with bluetooth
Don't know what to do...
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Thank you David. I followed your steps and now all my minis are running the latest firmware. You don't have to unplug the minis though, just rebooting them would suffice.

Although I'm not sure if the bluetooth issues have been entirely resolved (David is still having problems, obviously), but my minis are at least behaving differently. I am able to ask the mini to "play some music" and the music would come out from my BT-connected speakers without disconnecting. So far so good. I will report back any new findings.
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Oh one more thing. If you are using Home App on an Apple device, you won't be able to see that "Preview Program" option. You will have to use an Android device in order to see that. The UI for iOS and Android are entirely different. Thank you Google for such a thoughtful design decision ;=P
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Update from the last disconnection.
Running full day yesterday 04/28 and today not having disconnecting prob.
Let's cross our fingers and see if they have fixed this prob for good.
Charles I am glad this issue has been solved it looks like.
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Ok, I have had one mini running a BT speaker non-stop for 12 hours and it is still going strong. The other one is not so good. Dropped connection 3 times in the last 12 hours. But still, the situation is much much much better than what it was before the firmware update.
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Charles..
Bluetooth issue still persists.  Whenever I try to reconnect it, it connects as regular bluetooth device instead of bluetooth audio in windows 10.  I had to reboot to connect as bluetooth audio.
I am using echo dot 2nd generation and having no issue what so ever.
I would say the problem has gotten worse.
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David, I'm sorry to hear that. The firmware update did not solve all my problems, but it solved most of them. I wonder if the type of BT devices you connect to your Home has something to do with the behavior of the software, and that's why we see different results.
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Simple, Don't buy this product. If any going buy also suggest to them as don't buy
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The Bluetooth on Google mini sucks, keeps disconnecting every few minutes.  I've tried everything, reboot, reset and reinstall. I'm using cheap Chinese Bluetooth speaker with no issues.
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Charles, David, 

I got my Home Mini recently and this is driving me nuts. It's been 5 days since your last posts. I'd love to hear how your experience has been since then after upgrading to the latest firmware?
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Hanen 
The update didn't fix the issue rather, gotten worse.
I have spoken with the Google support numerous time before & after the firmware update and they are well aware of this issue.  As far as the fix is concern they are still working on it.
Not sure abt., ETA tho.  I truly want to return the 2 of them i owned for the refund.
There are 2 options at this point.
1. Wait for the Fix
2. Eat your lost and get Echo Dot 3rd gen Sale for $29.99 Echo Input $19.00 and never to buy google products ever again.
I have echo 3rd gen and 2nd gen dot and they have no issues w bluetooth connectivity issues.
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Just done chatting one of support member for the 10th time.
This guy named Jim keep addressing my issue is unique.  I told him to come to current post read other complaints by other users. 
I demanded refund and they refused.
So I am going BBB with this see if they can do anything to help resolve issue.
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Just check the firmware.  It was updated to 1.39.154941
I am not sure which firmware it is. It is not posted in https://support.google.com/googlehome/answer/7365257?hl=en
must be preview firmware.
I will keep you posted w progress.
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The same thing happened to me. My Google home mini also keeps disconnecting from my phone lately. It became impossible to stream music over Bluetooth on it. I never experienced such issue before
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This happens to me ALL THE DAMN TIME. So frustrating. I have a Google Home and an iPhone XR.
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Same here. Brand new Google Home Mini + iPhone XS.  Drops out after 1-2 mins but sometimes last 10mins.
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Same issue.

Using it as a bluetooth speaker on Windows 10 Pro. It disconnects randomly after some time.

Contacted Google support two months ago. The said it's a known issue, they are working on it. After two months I contacted them again. They said they are working on it. 

I'm afraid it will never be fixed.

I can't believe BIG G can't fix this critical problem after so many months.

This is embarrassing.

I think the fastest way to fix the problem, like some wrote here, is to contact Google Support directly, everyone who has the same problem.
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Same issue here with my Google Home. Connects for 3 minutes to Bluetooth, then disconnects suddenly. Very odd.
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Shame on you Google for never even addressing this - literally unusable as Bluetooth speaker!
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I'm having the same issue with my desktop, why can't it just be a normal bluetooth speaker?
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Yikes...I just got a mini this week, and it disconnects constantly and randomly. 

My Amazon Basics Bluetooth speaker works flawlessly!  Isn’t this going to get fixed?
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Yes . Even I am facing the same issue.. it is very annoying when listening to music and it is not at all expected from Google.. Amazon Alexa works flawless by Bluetooth and why Google is not able to fix this issue
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I face this problem while i am using google home as a bluetooth speaker for my windows machine. However the chrome cast function works flawlessly, but there is a significant lag in the audio.
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im not changing my Bluetooth settings in order to make this cheap speaker works!
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***ATTENTION I HAVE FOUND THE SOLUTION.... WHEN CONNECTING VIA BLUETOOTH TO PLAY MEDIA YOU MUST TURN OFF MIC USING SWITCH ON RIGHT HAND SIDE ON GOOGLE HOME MINI... IF LIGHTS TURN ORANGE WHEN PLAYING MUSIC BLUETOOTH WILL STAY CONNECTED AND NOT AUTOMATICALLY DISCONNECT***

Hope this helps
Rishi
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I turned the mic off and tried playing music through it via Bluetooth and it will do 1 of 2 things. 1. Disconncet from my phone or 2. Shut down completely. How do i fix this issue so it doesnt turn off anymore?
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Samsung Galaxy J3 here. Same problem. Abruptly stops the podcast I'm listening to (like just now), and disconnects the phone from the speaker. I have to go back to Spotify to restart play and then bluetooth menu to re-pair. Some days I get a whole podcast and a half without interruptions, others (like today), I only get 2-5 min at a time. 🙄 At first I thought the kids were messing with it downstairs but they aren't. My husband has no problem (same type of phone), but he also used his phone to set up the google home. 🤷‍♀️
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So what..no answer from Google or what???
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Facing same issue.. it is keep disconnecting after 10-15 min
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Same issue here using Sony Xperia to connect.
Disconnects YouTube, amazon music and audible every single time. 
Very frustrating.
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Tried the "turn off the mic" solution, still disconnects.  I'm on the current preview firmware and still no solution.  I've been waiting for a solution for a year.
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So Google is just going to pretend this isn't happening, these minis are traah
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Google spend some of your billions of $$$ from tax dodging and fix your products!!
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Google, any fix or updates for this? Experiencing the same issues as everyone else. Looks like a hardware issue you don't want to deal with.
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Is this a hardware issue?

I still can’t believe this isn’t fixed.  I’ve never seen anything like this with any other Bluetooth device.
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Samething here....Google do nothing about this issue....
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Same problem when i connect it with my laptop. Getting disconnected after every 3-5 mins. I have to reconnect it every time. Will be helpful if google provide any solution for this issue.
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just eat the lost and get Echo dot @ 24.99...
I have 2 Home Mini and went through like million trouble shoot with their tech support without any success.  I have given up.
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See an Apple iOS help page about Wi-Fi and Bluetooth issues caused by wireless interference
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@James M.

It isn't interference. My Home Mini will connect to my JBL bluetooth speaker fine and it'll work until the speaker goes out of range but it will not connect to sound system, the home will connect to it, then disconnect after 10seconds - 2 minutes and then refuses to reconnect unless the device in unpaired/re-paired.

My phone will connect to the sound system just fine, so will my PC (Both are within the same distance of the receiver as the Home Mini)

I can put the Mini right next to the sound system and it will do the exact same thing. So the problem is with hardware/software.
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This has been happening to me for months when using the home as a speaker. Disconnects randomly when playing music. Could happen 30 seconds or 30 minutes into playing. Sometimes it happens repeatedly. Ive tried everything listed here to sort it and it’s really pissing me off by this stage! Google you need to SORT THIS OUT!
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And here I am, the same issue, searching for a fix and it seems there isn't one. How disappointing considering how this issue seems to have been going on. I got google home as opposed to Amazon, even though I use Amazon music and not Spotify because it is supposed to be superior. 
I guess not.
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I am also experiencing this issue with my office speaker. the difference is, it is happening on my Windows 10 laptop. it will work for a while, then just disconnect. in the last couple days, it has done this every 5 minutes.
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Same issue for me! Spotify via mini. Drops sound all the time!
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Bluetooth connection doesn't drop. The problem has to do with the Wi-Fi connection. Bluetooth interferes with Wi-Fi,  causing Wi-Fi to "hang". You can do the following:
1. Try changing channel on your Wi-Fi
2. Move you google home as close as possible to Wi-Fi source. This worked fine with me.

I have notified google and I hope they come up with a solution soon.
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I will be playing my songs on Apple Music to my speaker and it randomly stops playing and my phone disconnects from the Google Home. How can this be fixed?
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After 5 months, i discovered that google home can be used as a bluetooth speaker, cos otherwise it's not coming to our use at all.. but then this spontaneous disconnection. I regret choosing google home over alexa
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I have the same problem what is going on I’m so pissed!
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Same issue. Bluetooth adapter for speakers. Google home mini disconnects randomly... sometimes after many hours, sometimes after a couple. Cue the bluetooth search beeping thru external speakers. Very annoying.
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Add me to those with this issue.  I had gone through support in the spring and their solution was to reboot.  Seemed to help for a couple of days, then reverted back to disconnecting randomly.  Incredible that this issue still exists.
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Y'all ain't the only ones. This just started happening on my new phone. Do you think it could be something with the version of Bluetooth?
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As everyone, same issue here.

The Google home mini connects to my Bose Soundlink (mk1) when I switch it on. Then it disconnects after about 10-20 secondes.
I can force the reconnection with the proper voice command and it does not disconnect again...until I turn off the bluetooth speaker.

So EACH TIME I have to wait the G-home mini connects, disconnects, voice commande and reconnects to finally listen my music :|
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It's October 2019 and same thing happening to me since I got them a couple of years ago. I use my MacBook Air to stream to Google home iheartradio BNN show and it disconnects somethings every 5 mins and sometimes only after 60 seconds connected. Pretty annoying. The speakers work great when not using bluetooth otherwise but useless if you want to use bluetooth : (
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It's November 6th, 2019, I still face the same problem. I use iPhone 7 and Windows 10 laptop to connect Google Home, and it will disconnect within several minutes, it's very very annoying😡
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November 14th and the same problem, dont know what to do. Please help :)
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I don’t know if any of you have tried or looked at this issue, but make sure that your phone or tablet is connected to the same WiFi channel that your google home is connected to. Often times there will be a “5G” option. My google home was connected to my 5G and my phone was connected to the regular network. So far so good for me!
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Also, it only started happening to me when people moved in below me. I was working from home today and had it on all day with no problem. Then the kid came home from school and bam! It disconnected like 4 times. Then I finally came across this page. I also saw in the help section of the google home app to make sure your phone and speaker are connected to the same WiFii. Mine was not so I fixed that. I also unmarked the part in the app that says “allow android devices to be able to control casting” (generally speaking). I tried everything but like I said so far it hasn’t disconnected. I’ll come back and update if that changes.
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Having the same problem here. I'm seriously getting sick of all these unfulfilled promises Google is baiting us with. If you tell me a product will do a thing, and I buy it based on that information, bloody well deliver.
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Hallo my google mini become silent while playing music. It is only for few seconds and play music again. The music durations also same like that. My phone is j7 pro please give me advice for that
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I just received a Google home mini and yes it randomly disconnects from Bluetooth while playing my music. This is extremely annoying. Luckily I got it for free through spotify. No wonder why they're giving them away.

I threw it away in January and purchased a UE Boom. At least I know their Bluetooth speakers are really Bluetooth and I don't have a voice interrupt my music telling me to turn the voice button back on when I pick it up. 

If Google hasn't fixed this major issue after 2 or more years then I know they don't care. I'll gladly purchase from companies that do.
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I have this same problem while listening to audiobooks. It is extremely annoying. We are buying Alexas to see if they work better. Very disappointing that this clear issue is going unanswered by Google.
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