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Our continued commitment to Nest Secure 0 Recommended Answers 35 Replies 161 Upvotes
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Hey everyone, 

As you’ve seen in recent reports, we’ve run out of inventory of our Nest Secure alarm systems in our different retail channels. However, we are committed to providing our existing customers with the same feature support, software fixes and critical security updates. 

We understand some of you would like to purchase additional Nest Secure products, and our team is working diligently to have more Nest Detect sensors available for sale in mid-December. We’ll let our Nest Secure customers  know once they are available. In the meantime, you can still purchase Nest Tags on the Google Store. 

Thank you for your continued support, and for any additional questions, you can check out our help center article or reach out to our support team for additional information. 

Thanks, 
Rachel
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How long will support and features for Nest Secure be maintained? 
Is a new product under development to replace Nest Secure?
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What is path forward for replacement parts if needed?  Are you moving to a newer system or what?
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Yet another product by Google that is good that they decide to drop.  We'll make the little sensors available, but if you need another keypad or need to replace it, sorry.

Oh maybe you should go with thier new alarm partner ADT.  Nest secure is backed by Brink's.  Not that a firmware or software update couldn't change that.

Bad form Google
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What about integration of the current Nest Secure hardware within the Google Home app? Should we still expect that is coming or will we be stuck with one foot in the Nest app for managing our Nest Secure systems and another in Google Home for managing everything else?
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Very disappointed. Just recently bought the Nest security system since I already own the thermostat, smoke detectors and cameras) and now it is being dropped by google. It seems since Google bought Nest everything is going downhill. No more innovations or any other great products. When will google completely let the Nest products die?
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I want to echo Marshall Tuck's question - if the Nest Guard needs to be replaced will we be relegated to after market platforms to try and find one?  The Nest system works very well and many people have invested considerable monies to setup Nest in their homes.
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DISCONTINUED A GOOD PRODUCT! 

YOU ARE UNABLE TO TAC ON A SUBSCRIPTION TO THE HUB SO YOU KILL IT?
IF GOOGLE DOESN'T INTEND TO BE A HARDWARE COMPANY THEN DON'T BUY HARDWARE COMPANIES.

VERY DISAPPOINTED. WILL REFRAIN FROM BUYING ANY GOOGLE PRODUCT.

CONTINUE TO SUPPORT MEANS FOR THE NEXT 12-24 MONTHS UNTIL YOU LAY-OFF EVERYONE. DON'T TRY TO ACT NICE AND CUSTOMER CENTRIC WHEN YOU ARE NOT

KILL THE PRODUCT TODAY YOU ALREADY HAVE MY MONEY DON'T WAIT.
BURN OR BURY ALL THE REMAINING DETECTS AND FOBS (YOU WONT BE THE FIRST)
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All I ask is if you are going to kill off the Nest app to please migrate the secure to the google home app so we can continue to use it
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What a fucking joke of a company kill the best security system on the market.
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Any news on the replacement to the nest guard and security system?
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