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Community Activity

Nest Thermostat isn't running, but the app shows its on

It's currently 70 in the house and the thermostat is set to 74, so should not be running. The thermostat correctly shows that it's off however the app shows that it's running in Cool Stage 2, regardless of the temp I set. I rebooted my phone and the ...

Erin27 by Community Member
  • 8 Views
  • 0 replies
  • 0 kudos

Lock Physical Status Not SYnching With App

Just installed a Nest Yale Lock and everything went fine in the installation and the connection to the wi-fi and the app. The problem is that when I manually lock the deadbolt with the thumb turn inside it rarely shows as locked in the app. It's not ...

Kalamunda by Community Member
  • 10 Views
  • 0 replies
  • 0 kudos

Sound Detection on Indoor wired Camera

I bought a Google Nest cam (wired, indoor) and I am running it via the Google Home app on an Android device. I am in Aus with a good internet connection and several devices connected to the app with no dramas. The main reason I got the camera was to ...

mg16 by Community Member
  • 10 Views
  • 1 replies
  • 0 kudos

Nest thermostat wont turn on

Hi, Hoping you can help. I have had my nest thermostat for about 4 years now and one day, the screen just went blank and I havent been able to use the nest since. I have gone through the troubleshooting guides and tried charging it overnight with my ...

Bex1 by Community Member
  • 14 Views
  • 0 replies
  • 0 kudos

How to escalate a case

Case- 1-5183000036191Hello, I wanted to escalate this case as I am not receiving any replies and responses so far have been rather unhelpful.I have been having issues for a while. An 'authorisation hold' for £189 was placed on an item I purchased whi...

IHB87WS by Community Member
  • 19 Views
  • 1 replies
  • 0 kudos
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