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Nest Wifi not working with Spectrum Modem 8 Recommended Answers 25 Replies 40 Upvotes
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I have a new Google Nest Router. It was working fine with my old ISP modem. ISP sent me a new modem and Nest Router stopped being able to send a consistent signal. Internet intermittently drops out. 

I initially thought it was the ISP (Spectrum's) modem (model e31t2v1). However, Spectrum has come out to my property twice now and changed out the modem. Internet works fine directly connected to modem via ethernet cable or connected to ISP's router or my old OnHub router. But doesn't work connected to new Nest Router, it is unusable. I have 3 Nest Routers (not wifi points, routers). I have factory reset each and tried each as my primary router, same issue. 

Therefore, this is not an issue with my particular router (have tried 3), and it is not an issue with my modem (have tried 3 and modem works fine connected to other routers or directly to laptop via ethernet). 

My best guess is there seems to be some type of compatibility issue with the Nest Router and this particular modem. Nest support has basically told me to try factory resetting, power cycling, change DNS, all the basics. None of that works. They want to send me a new router but that obviously won't make a difference since I have tried 3 different routers. 

Any suggestions? I suppose I may be able to purchase a modem of my own, or return all three Nest Routers (if Google lets me) and purchase a mesh system from another manufacturer. That would be my last resort.
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exact same problem here
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Same problem here too.
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Same issue
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bumping this.
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Same issue
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