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4/20/19
Google Home Mini keeps on saying “to get help with that I need more information” 1 Recommended Answer 50 Replies 378 Upvotes
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Last edited 4/20/19
Just set up Google Home Mini but I can’t seem to do anything worthwhile. Such as play music.  It just says “to get help with that, you’ll need to give me some more information. To get help with that you can do that on the Google Home app.

Or if it doesn’t it says “something went wrong, when you’re ready try again”

I’ve set everything up and enabled all services required.  I’ve de-installed it and re-installed and turned it on and off. Which were all the trouble shooting advice
All Replies (50)
4/25/19
I see the same behavior, i have news sources configured in the app but when I say 'what's the news' I get the 'more information needed' like in OP.

Highly silly that Google assistant in my phone works great.
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4/30/19
i'm having the same issue and tried rebooting the device via the app but no change. so annoying
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4/30/19
Hi,
 
Can you please check that you have given your assistant all the activity control permissions.
 
Activity Controls & Google Home:
 
Regards,
Cathal
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5/28/19
Going to Activity Controls and enabling Web & App Activity got rid of my Google Home's constant telling me "To get help with that I need more information".  

Google seriously need to get some better information to the user instead of having us search for the solution like a treasure hunter.
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2/9/20
Thank you Muddi. That only took a few taps.
So Forgive me for being a Debbie Downer but is that the most ridiculous thing ever? Why should millions of people have to rely on a Good Samaritan volunteer to point out this totally non-intuitive. Solution? Are you listening Microsoft?
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