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4/17/19
I have YouTube Music Premium but I still get adverts playing between tracks on my Google home 0 Recommended Answers 4 Replies 32 Upvotes
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I have a YouTube Music Premium account with my student email address which works fine when I use YouTube Music on my phone (I can download songs/listen without ads, etc). I have my Google Home Mini set to play music from YouTube Music but when I tell it to play music I get adverts between the tracks telling me to upgrade to premium.
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5/15/19
I have the same problem. I have all the features of youtube music premium but i still get adverts
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5/20/19
Same with me and I’m not getting anywhere in my search for a fix.
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5/25/19
Same issue
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5/26/19
Have you set YouTube music as the default music provider.
And go in the home app and link your account voice match with the mini. Ask the mini what's my name if she says the name on the yt premium account then it should fix if not your due a refund for every month it played an ad while premium was linked correctly.
They'll soon fix it for ya I have a similar issue and Google have assigned me a dedicated agent form the home app dept and James from yt premium subscription help they are both collaborating on a fix I'll keep you posted. I've had a refund for may after one ad played and I kicked off they immediately authorized a refund of my yt premium for that month.
Contact help via request a call back in the yt help section. You'll get to speak to the lovely people in the Philippines who are some of the most competent call centre help staff I've come across plus they don't mind laughing and joking and they hardly ever take offence if you start ranting and raving. Mine are Rebecca and James they are really knowledgeable and friendly be warned you may have to put some effort in but it should be worth it screenshots bug reports etc
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