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It keeps saying there was a glitch or that something went wrong. I've tried restarting it. And also in the google home app my google home mini doesn't appear in the devices bit. 3 Recommended Answers 301 Replies 858 Upvotes
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I've tried unplugging it but I can't remember boot it because it doesn't appear on the devices page on the app
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Hi Sam,
 
Thanks for your post and sorry to hear there's that glitch response.
Try rebooting your router to see if that helps. Move your Mini closer to the router too.
 
Jill
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Hey Sam,

If you're consistently getting issues and after a reboot don't actually see the device, the first thing I would do is factory reset the device.

To do this, unplug it, hold the microphone button and then plug it back in. After around 15 seconds, you can let go of the button and your device should be reset to defaults.

You'll have to go through the configuration again, but then you should be able to see the device in the app.

If, after reseting it and setting it up you still don't see it, it's probably time to chat with tech support.

Hope this helps,
Jon
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I just bought my first Google products and all I get is "there's a glitch'. What's the point of having multiple units if they all have to be in the same room as the router? I'll fix it tomorrow as they are all going back to Best Buy and getting the Amazon products.
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I am also having this same issue. Very disappointed with this product
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