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3/30/19
Purchased a google home hub and it says Estelle Retail Demo SKU. What does that mean 0 Recommended Answers 8 Replies 35 Upvotes
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Last edited 5/25/19
Purchased google home hub with “Estelle Retail Demo SKU”, can I use this unit? What does this mean?
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3/30/19
Hi there,
 
Thanks for posting your question in our Google Home Community. Welcome!
 
Sorry that you seeing that on your screen. You can try and do a factory reset. Press and hold both volume buttons located on the back of Google Home Hub together for about 10 seconds. You'll hear your Google Assistant confirm that it's resetting Hub.
 
Let us know if that helped and you were able to go and set up your Hub.
 
Jill
 
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6/28/19
I can't get my Google plug to work
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6/28/19
Hey Rico,
 
Would you mind making a new topic thread? That will help us troubleshoot your issue. 
When you do make that new post, please let us know the type of plug and what is exactly going on. All the details you can think of.
 
Thanks!
Jill
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7/17/19
It means that the device was originally intended for a retail store display, i.e. a T-Mobile store. The device should work the same way.
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7/20/19
I bought Estelle retail demo sky how can i make work
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11/1/19
I bought a estelle retail demo sku google hub home but its not working. I didnt realize this detail. I tried to reset but is not working too. Somebody help me please.
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11/11/19
I bought 3 of these units from an Auction that is primarily returns from Walmart, I picked these up in Bentonville AR, If anyone knows of a way to reset these or update the firmware to a standard retail unit.

I received about 34 Samsung Gear fit 2 that were in demo mode and was able to flash them to full retail mode.

I tried pressing the volume up/down keys at the same to to reset and this did not do anything.

Either reply or PM if possible if you have any idea's.
Last edited 11/11/19
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11/11/19
De igual manera, compre uno que tiene la misma leyenda, si alguien pudiera ayudarme con ese tema, ya que estoy por realizar  mi casa inteligente y este hub me parecio sensacional, solo por el echo de que no me deja restablecer ni hacer nada con el.

Saludos
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