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3/24/19
How do I connect printers to Google WiFi 3 Recommended Answers 24 Replies 92 Upvotes
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Tried to connect to Google WiFi from printer but not successful
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3/27/19
The printer is Epson XP-830
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7/10/19
My Epson 7100 does not display my WiFi network or allow me to enter manually...it has WPA2-PSK . Have tried Epson help, my internet provider as well. An thoughts?
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2/18/20
Hi Greg,

Welcome to the Google Nest Wifi Help Community!

Thanks for reaching out! There might be a couple of possible reasons why your printer keeps losing its connectivity on the network. Let's go ahead and see how we can assist you on this. Check out these few things that might be helpful for you.

1. Does your printer connected to the network wirelessly? If yes, have you tried connecting it directly to one of your Wifi points using an Ethernet cable to determine whether the wireless connection is the issue? If your printer works fine while connected using an Ethernet cable, then you might need to move it as it may experiencing wireless interference.

2. Make sure that the devices you're using like Andriod & iOS phone, laptop and computers are all up to date.

3. Do you have an upstream router aside from your Google Wifi device? If yes, then you may wanted to possibly resolve any double NAT issues to prevent your devices from possibly connecting to an IP Address outside the range of your Google Wifi network. Double NAT happens when you connect your primary Google Wifi point to an upstream router or in most cases to a ‘modem/router’ device, it may also cause issues like slow speed, re-directing DNS, firewall blocking ports, improper port forwarding, preventing communication to Google servers, and others.

Here's how you can avoid Double NAT.
  • Turn any security/firewall settings down/off on the upstream router
  • Set a DMZ on the upstream router
  • If possible, bridge the upstream router.
  • Disable the wireless of the upstream router.
If you’re not sure how to do it, we recommend contacting either your ISP or your Modem/router manufacturer.

4. Check if you have any special characters or spaces on your Wifi network name/SSID or password as some other wireless devices are not able to read or do not support special characters, it may connect at one point but it may also have a hard time to maintain a stable connectivity on the network. We recommend removing special characters and possibly just use a combination of letters and numbers for network name and password.

Here's how you can change it.
  • Open the Google Wifi app .
  • Tap Settings and actions tab , then Network & general.
  • Under the "Network" section, tap your network name.
  • Tap Edit .
  • Enter a new network name and password.
  • When you’re done, tap Save.
  • Once done, try re-connecting your printer.
5. If those things mentioned above does not apply to your case, I suggest to reset the printer back to its factory default setting. It will clear every settings, including your WiFi information, so that it can re-establish the connection. 

If the issue still persist, it would be best to contact Epson support for better assistance.

Hope this helps.

All the best,
Nhest
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