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Community Activity

Why does one of my Nest Pro units go off-line occasionally?

I have 5 total units; 1 main on the modem (FIOS Optical Network) and 4 satellite units. The four satellite units consistently show 'great connection' when I test the mesh periodically.However, occasionally one of the satellite units goes 'off line' a...

gsgallant by Community Member
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Nest comparability

My old thermostat used a jumper from RH to RC. I read where the Nest doesn’t use Jumpers. I also have a G wire (green) that isn’t listed. I need some help. I also have a W/E where the white wire went in, but it isn’t listed on the Nest

Wisedep by Community Member
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Wired nest cam stops streaming to chromecast after 5 minutes

I have a nest camera that is wired to monitor a location at our office. I then use a chromecast connected to a monitor to view the stream. I was able to set this up using the instructions on this page https://support.google.com/chromecast/answer/7529...

jmurr by Community Member
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Nest Hub Max Update Loop

Hey all,I recently did a factory reset on my Nest Home Max.It allows me to set up the device again but from them on it gets stuck in the update loop. To troubleshoot I have tried1. Turning it off and on again2. Pressing both volume buttons to factory...

Heat link stopped working.

Heatlink stopped working after 5 years. Has power. Thermostat is fine just no lights on heatlink. Turned off power at fuse board for 5 mins and then on again but still same issue. Tried all the online suggestions but still the same. What are my optio...

thermostat not getting charged

I charged thermostat overnight because it displayed a message that its discharged. The yellow light kept blinking while charging , I put the system back on wall and then it gets started but shows a message - no message to Rh wire directed with this e...

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