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Chromecast Ambient Mode won't display any Google Photos 1 Recommended Answer 21 Replies 25 Upvotes
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Last edited 5/20/19
My Chromecast cannot be set to display anything from my Google Photos account in Ambient mode.

I can go into the Ambient settings, choose Google Photos, pick any of my albums, then back out to the ambient settings and see "Google Photos" checked. But the Chromecast continues to show photos from the Art Gallery. No matter which photo album I pick, or how many photos there are for it to look at, it never shows any of them actually on the TV. This issue has been present for several months now.

I've tried a factory reset of the Chromecast, which had no effect. The Chromecast is on firmware 1.37.144496 and it's linked to my Google account.
All Replies (21)
My Favourites don't appear as an option in the list of albums.

What is the point of showing albums if only Favourites work with Ambient mode?
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Can you "star" a bunch of photos in Google Photos and then see a Favorites?
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I have 456 photos starred as Favourites in Google Photos, which I can see on the web interface and the Android Photos app. The Google Home app only shows me a list of Albums. None of those Albums actually appear on the Chromecast in Ambient mode when selected.
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Hi again. Well, it must have been the first reason. I was able to add my own account to the device that was set up with the shared account without any issues with the Ambient display.

But when I added one of my kids accounts, then it broke again and was no longer showing any of my photos.

So it must have something to do with enabling voice match for other accounts. But maybe it has something to do with the way an account is set up.

My kids phones are on Android 7 and they did have Google Assistant working as well as the Google Home app.  But now I am unable to turn voice match on for their phones.  It still seems to be matched to the smart home devices and works in the Google Home app. But whenever I try to turn it on for their phones, it says there is already a voice model but then the access with voice match will not stay enabled.  Even after I have deleted their voice model and made a new one, it still won't stick. I've also cleared all of the data for the Google app and uninstalled updates and disabled it and then reset it all back up, but it still does not work.  do you think that it is because the voice match is still set up within the Google home app? In other words, do you think I need to delete the Google home app before I'm able to set up voice match on their phones?  Or unlink their voice match from all the smart home devices first?  Then set up the assistant on the phone first, and then re-enable voice match for all the smart home devices?

Any help or ideas would be great. Thanks!
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