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I need a replacement base for thermostat 1 Recommended Answer 15 Replies 32 Upvotes
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I need replacement base for nest learning thermostat.
Model A0013
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Thank you for reaching out with your concern. May i know what is the issue about the base or any problem with you device so we could fix it? If needed we can process replacement for you. Please let us know if you have further questions.
 
All the best, 
Allen
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We lost the base during our recent move. We need the part that connects the wires.
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My base wouldn’t release a wire when we relocated the unit on the wall.  We clipped the wire and tried pushing the button and it wouldn’t release. Finally the wire fell out but the button is still engaged and I can’t put the new wire in.  

Is there a trick to getting it to work or can I return it for a replacement.
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Hi dan m,
 
Thanks for reaching out. Are you having power issues on your Nest Thermostat? We suggest creating a new thread for this issue since this is different from the original poster's concern. This way, we'll be able to address your issues properly and avoid confusions to the other users.
 
We'll make sure to help you out from there.
 
Best,
Roxelle
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