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just installed nest hello replacement, how do i transfer nest aware to the new camera? 1 Recommended Answer 6 Replies 14 Upvotes
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just got nest hello replacement, how do i transfer nest aware to the new camera? 
the new camera came with 1 month trial,  but i'm already paying for aware and just want to transfer it to the new device
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Why can't I just transfer to new phone?  I am very disappointed with Nest. So far recommended it but this is terrible situation.
I think the problem is Google has got involved. That always leads to problems. I need to be able to use Nest after spending so much money. I am elderly and there is certain crime in village  which means that I need Nest.
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Hi there,
 
I understand. I would love to help you out. Can you please tell more of your concern? 
 
Best,
Steve
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Are you kidding me??? The concern is customer experience and customer time - it seems like a pretty obvious one but I guess Google needs reminding now and then.  For example I had to use some of *my time* to find this post.  Would be easy for Google to post a note in a convenient place but why would Google care? Another example, I have to spend *my time* to copy settings from one device to another.  Seems like a big fail on Googles part being a cloud company and all.  But again, who cares about the customers time right???
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My Doorbell just died and I will receive a replacement. I just cannot believe that I have to cancel my subscription for the current Doorbell thus loosing also the Familiar Faces and all Photos for every face. 
Under the GDPR regulation I have the wright to Download all this information which is not the case. You cannot download the pictures saved from your Doorbell under Familiar Faces Menu. Is Google again proofing that they are above the rules?
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im in the same situation... I can't believe that the subscription cannot be transferred... Now all but one of my camera subscriptions will renew at the same time, and i will have to renew two times.
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