This content is likely not relevant anymore. Try searching or browse recent questions.
Whenever I View The Live Stream or Recorded History, Nest Hello Disconnects. Works Fine Otherwise 0 Recommended Answers 4 Replies 16 Upvotes
My Nest Hello has been issue free for over a year now. A few days ago, I noticed an issue where whenever I viewed the live stream or tried to playback the recorded history (on my android phone or PC), the camera would disconnect. It reconnects on its own after an hour or two -- or if I disconnect and reconnect the power source. The camera records fine, up until I want to view the feed; but I also can't view the feed, because the playback just freezes on the timeline.
This issue came up during the Google takeover of Nest. I'm just wondering if Google is aware of the issue, and if there is a fix coming? Otherwise I'm inclined to believe the camera is defective, and I should file an RMA.
This question is locked and replying has been disabled.
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Go to the Legal Help page to request content changes for legal reasons.