/googlenest/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
1/29/19
Google Home App says “Connect to your WiFi to cast” to my Home devices when connection is fine 0 Recommended Answers 50 Replies 139 Upvotes
1 Recommended Answer
$0 Recommended Answers
I recently got a Google Home Hub and have a Chromecast as well.  Since I got it, I am having issues connecting to the devices via the Google Home app on my iPhone and iPad. It says “Connect to your WiFi to cast,” but my connection is fine. I can also stream to the devices oddly enough, but I cannot view the device settings at all. The only way I can get it to work is by restarting my iPhone and it works for a little bit before the issue resurfaces. After doing some research, I logged into my router settings and enabled Multicast, which I thought would do it but I am still having the issue. Does anyone have any ideas on how to fix this?
All Replies (50)
1/30/19
Hey Matt,
 
Thanks for reaching out! Just an added question about your concern. What is the iOS version of your phone?. Also, please check the version of the Google App. Below are the steps on how to do that.
 
1. Open Google App (G icon) on your phone.
2. Press the gear icon on the upper left corner then tap "Settings".
3. Under "Settings", tap on "About" and scroll down at the button to see the version.
 
Looking forward on your response.
 
Cheers!
 
Muddi
Last edited 1/30/19
marked this as an answer
Helpful?
1/30/19
Hello,

Thanks for the response. I am running the latest version of both iOS (12.1.2) and the Google Home app (2.8.107). I honestly think it must be something to do with the router configuration as I can see neither device, so is there a specific configuration or setting that might help?
marked this as an answer
Helpful?
2/14/19
I have had the same problem for MONTHS!! I just had luck by disabling bluetooth on my phone. When i did that, I was quickly able to view settings on all devices via the google home app.
marked this as an answer
Helpful?
4/30/19
Hi! Did you find a solution for this problem?
marked this as an answer
Helpful?
5/5/19
I have this same problem that moves around different devices. For example, I can access all the settings of the google hub in my kitchen (two rooms away) but when I try and access the bedroom hub that’s about two feet away from me I just get a message saying ”connect to your WiFi to cast”, and can’t access any of its settings, even though the hub is connected to my WiFi and working just fine. 

I’ll pick up my android tablet and try and access the hub and it works fine, but then the tablet can’t access the kitchen hub.  

Then periodically the problems will move around the house and I can access the bedroom hub but then not the living room mini. 

Really really really frustrating.
marked this as an answer
Helpful?
5/18/19
Same 😭 I already reset my google home and my phone, and I even got a new internet company, stills happening
marked this as an answer
Helpful?
5/22/19
so do i. since the internet got down. the chromecast got hard to connect
marked this as an answer
Helpful?
6/17/19
Same issue. Chromecast is on the network, iPhone on the same network, but phone says "connect to wifi"
marked this as an answer
Helpful?
6/18/19
I have the same issue with a google home max
marked this as an answer
Helpful?
1/14/20
Will be coming up on a year soon.. says a lot 

Google used to be good at stuff
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
Questions about a different Google product are no longer considered off-topic and should be moved to the relevant community.
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/googlenest/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/googlenest/profile/0?hl=en