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Nest Protect integration with anything?!?! 1 Recommended Answer 199 Replies 526 Upvotes
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Now we have passed the 31st August and we can no longer get IFTTT to connect / work with Nest Protect, how / when is there going to be any integration with any other smart devices for Protect?

At the moment i cant even see the device in Google home, let alone linking it with my smart thermostat (not a Nest device) or lights... It makes it a pretty dumb "smart" device if it cant interact with anything.
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Hi Peter,
 
We hear your frustration and understand change isn’t easy. Our first step as Google Nest was to go beyond the idea of a “smart home,” and to focus instead on creating a “helpful home.” With that comes some growing pains, but our goal is simple: earn and keep your trust by clearly explaining how our products work and how we’ll uphold our commitment to respect your privacy.

As of the moment,  Nest Protect isn't available yet on your Google Home app. For now, you have to use the Nest app to control them.

We  recommend reading this blog for more information,
 
Best,
Roxelle
 
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Nice... that should have been explained before migrating accounts. Instead it said that Nest products would be available in the Google Home app... just not the Nest Protects. Hope the WWN integration with Hue lighting will be realized soon as well. The unavailability is a safety risk for now...
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Totally agree with Juergen, I have just migrated only to find no Nest Protect on my device list within home. I can access Protect on Nest App. However, after the migration process you can only add family members via Home. Therefore, family members have no access to Protect as they only get access to devices within the Home app. 

This is so short sighted by Google . Not at all amused.
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Agree with the above. Now only I can access the nest protect in our home, and other family members can’t see it.
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Really lazy of such a large company to get this so wrong. The ability to have lights swith on automatically was the number 1 reason I bought my Nest Protects, so it's very disappointing they don't even work with each other any more!
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Yep luckily I only have one nest device and All google smart devices now are in my Black list. Other products such as ecobee all work with 3rd party.
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This is bullshit.
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I don’t understand how such a gigantic company would make a decision to deactivate an API, without first creating a replacement API that will support ALL products. Yes, I understand you want all products to go through works with assistant, but to continue to sell a “smart” smoke detector that only can talk to itself and the app only is.... fu@ked. Your forcing me now to look into rooting your smoke detector, if I can, when I originally had no need to. Oh well, I will just have to get used to only having a smoke detector that has an English accent. Oh yeah, it’s so smart.... it can count to 10! Well worth the extra $100
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Google wake up and update the home app, this is bullshit
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Wish I would have read this 3 days ago. Here I am all excited to install my new nest protect. Next step, enable hue lights when alarm goes off... not possible? What? Next step .. locating the protect in home app... not possible?  whaaaat?

It's just a dumb plastic piece of brick.
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Fully agree with Juergen! Current customer get less functionality than they had. For me Google products get black listed too.
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"Our first step as Google Nest was to go beyond the idea of a “smart home,” and to focus instead on creating a “helpful home.”

That's a big failure at it right there...  Such a load of BS.
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Why in gods name did they change the family part of the nest app. Now this fantastic change will stop family members seeing the nest protect smoke alarms and issues at my elderly mums house. I am thinking of getting rid of these nest protect alarms with some that will actually inform members of my family if the alarm goes off! Beggars belief, really does really frustrating.
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Totally agree just got two new nest protect and they are totally useless. @Google, any timeframe when/if those will start to be available into google home like the others appliance?
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I just migrate my nest protect account to Google account, but I don't see my nest protect in Google home
If I click on "services" and try to link NEST to Google home the system told me to introduce the recently Google migrated email and password, but it's now working, even this is the correct address and password 

What is going on?
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Google - please feel ashamed of yourself. You had ample time to accommodate Nest Protect and ample opportunity to warn users about not migrating until you had done this. You will never win Nest user's trust back - its gone forever.
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How is this even possible?

I bought 5 of these, paid an amazing premium to have good SMART devices. Just to find out that google does not support it's own google nest protect v2?

Well then, that is totally not cool. Unprofesional to say the least, not usable as advertised to say some more.
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Cant believe google still hasnt updated this tbh...

I asked the question earlier on this month and got a reply back saying it was a great feature request...

How have google not thought of connecting all their products through one app, hardly a smart home if its setup in a dumb way.
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I am genuinely getting pretty worried about anything I buy 'smart' now in case these mega companies decide to suddenly not support it. Smart home hardware is bloody expensive. I was in love with home automation but now I just see it as potentially one big black hole full of useless gadgets.
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100% agreed with the others.  Clearly safety isn't a priority, which calls into question the viability of any of the nest products with the new integration model.

"change" isn't scary - losing the ability for our family members to be notified about fire alarms, on the other hand, sure is.
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Has anyone else noticed since the migration to Google from nest, they no longer get notifications for heads up or alarms on their devices, nor does it show that there was smoke detected in the nest app.

Google have well and truly broken this, please fix it
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This is a disgusting, serious mess. 

I have been holding off buying the best protect until I had the funds to get all the ones I needed at once. Saved hard and eventually managed to get 4. Got them installed but had to create a google account t rather than a neat one. Thought to myself that was ok since I’d be able to access them in the google app....,  NO it wasn’t. As I couldn’t. 

So not only have I spend nearly £500 on what is considered rather expensive smoke alarms they are dumber than Forrest Gump. 

I can’t use them the way I intended to and I’m feeling very ripped off. I bought them directly from Nest. You would think that before I bought them I could have been warned that what I was actually buying was a standalone smoke alarm that wouldn’t work or integrate with anything else in my smart home. 

Bad bad bad all round from google. 

I’ve opened a case with support and if I don’t get an acceptable response (they will work in the google app in 2 weeks time) then I’ll be sending them back and ditching google all together and buying another brand. 

Very bad play google.
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Just tried to do the migration to Google home from nest,,what a nightmare...

 Why bother integrating if you cant even see t a simple smoke alarm!!
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A more detailed status of the GHome & Nest Integration fiasco.

1) Don't try to migrate if you have users signed up on Nest but NOT on your Google Home account.
It likes to create a whole new house for those new names when you "migrate" 
Trying to remove devices from them is impossible and must be reset.

2) Calling Google was sad as their tech support (and Nest's) were not on the same page.  
Could not get straight answers on what or when features would be fixied.....but several times indicated that the programming is not done yet.

I spent the better part of 3 hours today rebuilding my GHome setup after the Nest To Google Home Migration cluster F.  Why have a Nest Smoke and CO2 Alarm when it can't be seen by your Google Home system is a real Hum-dinger.   Imagine the lawsuits when when they don't work and someone dies in a fire / co2 issue........???

Beware and be vocal....this is unacceptable for a company tech leader in the USA.

ps..If I wanted locked down hardware and quirky shit I'd be using Apple!!
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Just reading this fiasco about Google Nest Protect now. Google you have to fix this. I think this is ridiculous to pay this much for smart devices and not to have any google home integration. What is the purpose of having a smart home using your own products and not have it easily integrated. 

UPDATE: Just spoke to customer help line replaced the agents name
AGENT: Hi! Thanks for contacting Nest Live Chat. My name is Sandy. I’m here to help.Sandy C: Hello! How may I assist you today?
Me: Hi S****. I just installed my New 3 pack of Nest Protect smoke alarms and my Google home Hub does not show any of the Smoke Alarms
AGENT: I understand your concern regarding Nest Protect.
AGENT: I would be glad to check and assist you further.
Me: From what I am reading..As of the moment, Nest Protect isn't available yet on your Google Home app. For now, you have to use the Nest app to control them.
Me: That is pathetic if it is true. I should be able to control my new very expensive smart Nest Protect devices with my Google home hub.
AGENT: I understand your point. I see that Nest Protect is still not integrated to Google Home.
ME: WHY!!!
Me: This is a google product correct??
AGENT: Yes, Nest joined Google. As of now it is required to use Nest App for controlling Nest Protect.
Me: Think of the class action lawsuit that could be filed for such a under sight.
AGENT: I understand that you wish to use Google Home app to manage all Google Nest products.
Me: I have an expensive system that does not work with the main Google Hub in my home.
Me: Yes of course. That is the main and only reason why i purchased the three pack.
Me::Is your company working on getting this integrated?
AGENT: Christopher, I do understand you point and I wish I could have helped you more on this case, but, the protect is a safety product which could be managed and control by Nest App as of now.
Me: That was not the purpose of buying a smart smoke/ CO2 alarm through your company. It is supposed to work with Google Home Hub.
AGENT: Currently, we do not have any updates for this. However, if this integration will comes under Google Home App, you will certainly control and manage the Nest protects from Google Home App without any issue.
Me: If? Is this a planned integration soon to be updated and released?
AGENT: Unfortunately, we do not have the updates till now.
Me: Great not a happy customer
AGENT: I do understand how it is for you and I'm sorry for this. If I had any alternatives, I could have helped you without having second thought.
AGENT: Again, I'm sorry for this run around.
Me: That is unfortunate. I would to have liked my family members to control the unit from the Google hub.
AGENT: I got your point. You can share the account by inviting as a family member access, so your family members can manage and control the protects from their respective Nest App.
Me: Sure but he point was to use the Google Hub.
AGENT: I'm sorry for this.
AGENT: I'm sorry that we are unable to control protects through Google Home.
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You rendered a smart device utterly dumb now that it can’t connect to anything else anymore! Such a shame of an otherwise beautifully engineered product.
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This is shocking! I bought these devices for an old age home and knew they would work with IFTTT to turn the lights red if there was smoke, the elderly could then see that there was danger as some are hard of hearing,

Now google decides that my hardware should work different and take away key features that were supported. 

The only company that I know that goes backwards!

Frustration does not explain how robbed I feel, this is shocking, next  time I buy a google hardware, I’ll think twice, I feel scammed. 

I now have, lots of hue lights, one in every room and detectors, one in every room, that don’t do what they did when I bought them!

Despicable!
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Agree this is totally rubbish. The whole point of buying these really expensive devices was to share connections and controls. I'm very disappointed.
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So I didnt read any of this unfortunately until AFTER paying $550 dollars for 5 wired Nest Protects and installing them, which was a pain in the ass due to my homes wiring.  Let me say this again, I paid Google $550 HARD EARNED DOLLARS for 5 smoke detectors that apparently have no additional functionality to the $25 detectors they replaced.  So what it can talk?  Who gives a fuck???  Doesnt show in Google Home App.  Can use in routines.  Cant integrate with Hue lights.   Cant use IFTTT.  Only alerts my phone now other HOME MEMBERS on Google Home.   And from what I'm reading they dont even communicate with each other???  So if the one in my basement goes off the bedroom ones wont???   Google you have fucked up big time.  I'm ready to return this and the 2 new Yale locks I bought direct from Google store.
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Really wish I would have read all this before buying a four pack of nest protect that can’t turn on my existing smart switches. A guard that won’t recognize google assistant or turn on or off in the nest app, and a nest thermostat that isn’t anything special compared to other brands. Looks like it’s all going back for the cheaper, more flexible ring versions and a Honeywell..
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I can't wait until Elizabeth Warren is President and breaks up all these asshole gigantic companies who scoop up our dollars, invade our privacy, yet can't get simple things like this right.
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Uhh literally just installed one and was going to do the other three tomorrow. This is bs. Guess I'm taking the one out and returning them tomorrow. Nice work Google.
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This is ridiculous!!! I need to invite my tenant to use the Nest and Nest Protect that I have in my rental property but can’t unless I update to Google Home. So I did this only to find out Nest Protect isn’t in Google Home! Why in the world would you launch a product (app) that only half works??!? Huge mistake!
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I have 5 Protects running right now, and 3 more going up shortly.. but absolutely no integration with anything.. When will the protects be available in Google Home? Where's the timeline? Any future plans at all, or will Nest protect just die a slow death? Is that the plan?
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Was gonna buy a Google Nest Protect during black friday Sale save 30$ but if there is no google Home intragtion it's just an over priced smoke and CO2 dectector.  Won't be spending my money on this product till some changes are made.
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Timeframe for integrating Google Home ??????
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I'm concerned about the line of thinking that goes: "This is a great product with tons of functionality! We should buy the company...and remove the functionality that made people want it."
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What a heck! Google, are you too, like Boeing, outsourcing your Engineering to third-world countries??
You killed "works WITH Nest", okay, we swallowed it. But how come you killed NEST (Protect) itself?
And why does it take you that long to fix it?
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What the heck.  Somebody removed IFTTT capabilities before they migrated the capabilities to Google Home!  Now I cannot turn on the house lights during a fire situation as IFTTT no longer works with NEST protect.  And why can't I turn off my electric water radiant heater system?  Perhaps that is the cause of the fire???  
I work in retail and am the smart home expert for the store.  Big sales start in a few days for Black Friday and we will have a large Google Kiosk that I guess I will have very little positive to say about.  "sure you CAN buy Google stuff, but it won't even work with its own apps".  Very reassuring.
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They are screwed with disabled people like me. I am Deaf. Before the nest protect become the Google nest protect, the IFTTT works great with the nest protect and the phillip hue lights like when the alarm is on, the lights is flashing with red light so I know it is fire alarm. Now everything is gone with IFTTT. I couldn't hear the alarm without the flashing lights. You, the Google people, need to get the Google nest protect works or integrates with the IFTTT. I am frustrating.
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Well it is clear how customers react to this unfinished change. When i bought my 3 nest protects i wanted to integrate them in my smart network. What is done is done, but please tell us when we can expect an update in google home that will integrate nest protect within google home.
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Google? Are you guys working on IFTTT? Timeframe?
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Yes Google, WHEN can we expect a fix?  It has been months and not only is there not a fix but also not even a timeline (or even a "we're working on it").  I've been torn between going all in on either Google or Amazon for smart home products.  If this isn't fixed soon it will be no contest.
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i also want it enabled for the google home app. indeed shameful that this was not taken care of before the migration.
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Just bought it, really expensive , very disappointed
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I'm so glad I read all your posts. I was about to go out and buy 2 as our dumb smoke alarms have stopped working. You all saved me several hundred dollars. I'll just go get some cheap ones this time.
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I feel like Google hardware going downhill... and customer service too. I am already frustrated with my Pixel 3 issues, now I bought Nest Protect. I have seen in IFTTT app there are protect applets, only to discover now that they have been cut. I am a Google fan slowly losing trust and enthusiasm.... and will likely return the product...
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I bought 4 protects 3 years ago and they continue to work well. Two days ago bought a Google Nest hub on the assumption in the products name that it would work with Nest.Protects. Not so. 
Poor show by Google. Might send the hub back.
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brought 5 nest (dumb)smoke alarms after checking that they work with ifttt so my hearing impaired client can get a visual warning from a colour changing downlight in each room. but google no longers supports ifttt and the nest/ google home integration is broken now have to look at buying smart smoke alarms that work big let down google
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Yep, standard Google / Android logic: Hey this thing is really popular because it works well... But let's not bother fixing the bugs, instead we'll update it every week and change all the useful features so nothing works at all because.... Err.... Buy this new thing it has loads of great new features!

Sort it out Google, these smoke alarms are ludicrously expensive, this is total horse shit.
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Goodbye, Google. These Nest products will be the last of any products I buy from you after this fiasco. The whole purpose of having the ability to integrate various products into a smart home is for a combination of convenience, safety, and piece of mind; you have revoked these privileges through this migration. I understand that not everything can always work with everything else, but it’s ludicrous to have products whose functionalities used to be integrated now not be able to talk to each other. The perception you are giving off is purely profit based and you are reducing credibility as a company by removing safety features that people found so vital. If your goal is to make products that will only talk to other products you make, please, with all due respect, go to hell.  I hope you rectify this issue before someone who is deaf dies in their home because they could not visually see their expensive color changing bulbs turn red in the event of a fire and said deaf person could not hear your hundred dollar smoke detector say “Heads up, your house is burning down”. The rage builds as I type this.. fix your shit and actually represent yourselves as caring about the safety and lives of those who purchase your products and keep you in business.
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Hey google - are you out there? Could you please give all of the customers here an update on when you will have our expensive life-safety devices working with the Google Home app that you pressured us into moving to? Fine and well that it’s taking the biggest tech company in the universe over a year to fix an integration issue... not fine and well that you removed critical integration with other APIs BEFORE you had a fix. At least tell us if and when you plan to  take corrective action on this issue.
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Hey Google...Don’t be EVIL
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I've recently purchased 12 Nest Protect just to find out that Google messed the 3rd party interfaces up due to their incompetency in sustainability and horniness for revenue. Why don't you offer both interfaces and let the customers choose which way they want to go? Nope, guess you just want to promote your pretty average google smarthome gadgets by siloing them in your own universe. 

Believe me one thing: If you do not open up fast and change your attitude you'll fail. Open Standards and Connectivity will win. Even though I am a big Apple fan, I do not believe in Homekit, as it is a siloed system. The internet of things needs gadgets to communicate with each others - If even the big ones like Google and Apple don't understand this, ...

I wonder if Google still monitors this thread and will come up with a timeline on when and how Nest Protect gets back their connectivity. Otherwise I hope, that someone will open a big lawsuit and make them pay for semi-bricking the devices.
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I’m a unhappy google customer buying 3 Nest Protect. Luckily I can return the detectors and get my money back.
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Oh. I also purchased two days back and wanted to do integration with smartthings to find out it's not possible.

Looks like all of these opened nest protect going back to google.
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Google has inevitably created a Dumb Home and focused instead on creating an “unhelpful home”. 

With that, as they say, comes with growing pains, but evidently their goal was simple: lose all our trust by clearly showing how their products no longer work and serious lack of respect for our privacy.

It's truly amazing how a company can put the lives of its users in danger without a care in the world.

I'll be selling off a dumb thermostat, outdoor camera and 2 fire detectors shortly is anyone is interested.
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Chris, I'd be interested in your smoke detectors! I hear your frustration but I have faith google will fix it soon.
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Total bullshit google. This has been broken for ages. If you can see protect and thermostat from the app and you link accounts, why is it only the thermostat shows under home.
Would you care to offer me a refund for my 4 protect devices so I can find an alternative? Or are you happy that you have my money. 
Does this smell like false advertising?
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Why don't we make some noise and start a Social Media Campaign to make "Google hear us again"?

I suggest to send a tweet with:
- a statement what bothers you with the current status
- the hashtags #GoogleDoesntHearUs #DoesntWorkWithNest #NestProtectForDumbHomes

What do you think?
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Well, I did it!
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Fuck this shit, im returning my 3 pack of Nest protect, and the fucking nest hub! This is so LAME google!
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I am really pissed off, i bought 14 pieces of smoke / co2 nest protect products and spend a furtune. I bought it 8 months ago to integrate it with Athom Homey Pro. That worked perfectly and now Google decided on there own to stop API integration. The nest app sucks, Google has become an arrogant company and no longer listens to its customers. I'm going to remove all Google products from my house including Google home devices. And will certainly advise against buying Google services and products.
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Info about new API:
developers.google.com/nest/device-access
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Dear Google, your handling with Nest is totaly negative! I liked to use your products, in the past.... but what you did now with ifttt, alexa and stuff is totaly unacceptable. Making Mony is an important part of every business, i know, but smart home works much better together and you act like a snob or a child. You came to late with your assistant and alexa was already there. Instead of accepting this and use your power to bring your own products forward and work together with other companies you try to dominate....

do you remember comodore 64? Just an hint.

I realy want to use Nest protect, but now i have an very expensive unuseable gadget i dont need anymore. And this is something that I resent you. Google is now a big, ignorant, that do his own thing like apple. I dont have any apple products....bye google
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Is integrating nest protect with the google home app on a roadmap? Seems silly to have to use two apps. The video doorbell works just fine with it. Very strange
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