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8/18/19
4 Lights constantly on Google Home 0 Recommended Answers 40 Replies 30 Upvotes
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Last edited 8/18/19
4 White lights constantly on my speaker, not blinking, (1 at the top, 1 at the bottom and 1 at each side ). Factory reset does not work, and neither does disconnecting from the mains power for a while. Speaker was fully functional before this. Speaker not detected by the home app either. Any ideas anyone?
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8/18/19
Does it match any of the descriptions here/
 
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8/19/19
Hi Scott

Unfortunately no, that was my first port of call when it happened.
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8/19/19
Let me check with some others
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8/19/19
Do you have any bluetooth devices around that maybe trying to connect to the device?
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8/19/19
Hi Scott. Everything with Bluetooth turned off. Speaker turned back on and still the same 4 lights
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8/20/19
Dang - ok checking with some others again
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8/22/19
Iā€™m having this same exact issue on only 1 of my devices, nothing worked so far
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8/22/19
Google support lower levels have no idea or documentation of what this truly indicates.  Waiting for a call back, I requested they send this to higher levels for confirmation of their assumption that it is hardware failure. I even sent a video in at their request. Update to come....
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8/23/19
Just got the callback from Google, higher support reviewed the case and video.....hardware issue with no resolution if out of warranty. I guess Iā€™m off to buy another one šŸ˜ž
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11 hr
Wow just found all this as I have the same problem.  Wow Google - You perhaps have to have a good hard look at your selves and bite the bullet and either come up with a fix or supply new ones at no cost. I just thought it was bad luck on my part till I read all of there notes. I was going out to buy a Google Home to get the better sound but know way now. I have purchased a UE Mega boom about 4 months ago that has Alexia on board so will just use that instead. Looking forward to a Google fix.
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