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8/15/19
Nest why the Status Light Change? Please reconsider or issue outdoor cam users a FULL REFUND! 0 Recommended Answers 19 Replies 66 Upvotes
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I use my Cameras to monitor outdoors. Now the thieves will know where they are. I also use a few indoors cameras facing outside. Now these will be useless at night. Nest/Google if this is what you are going to do then issue those of us who spent thousands because they did not have a light a FULL refund. I have 10 cameras 6 indoor 2 IQ and 2 Outdoor. Plus Aware subscriptions. Really Google!
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8/15/19
I totally agree! I hate the idea and if I don't have the ability to turn off the light, I would also like a refund for my 7 camaras and I will buy a different brand
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8/15/19
I would also be interested in getting a full refund for all my Nest cameras if the lights can only be dimmed.
Not distracting my sleeping kid just because ... you want to check some meaningless privacy checkbox.
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8/15/19
It's one thing to roll out this lack-of-a-feature for new models of cameras, but for existing customers?  This is a paid-for product that WE own, not Google. They don't get to remove features that we've paid for in order to protect the burglars' privacy.  The only thing Google is committed to is politically-correct public relations, not privacy.
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8/15/19
What a crazy regression and misunderstanding of who you're serving. You are rolling out a feature that takes control of the devices your paying customers OWN out of our hands in the name of protecting the privacy of the criminals we bought our devices to defend our homes from. Like many others I also use one as a baby monitor, a purpose for which it's now useless.
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8/15/19
Please consider signing and sharing this petition to urge Google to revert their decision to limit customer control: http://chng.it/bPJ6tFNd2G
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8/15/19
Just a great idea.. make a thief show where my cameras are so thats the first thing he can take off the wall or cut the cords (when inside.)
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8/15/19
Same here.  Give me a refund so I can find something that works the way I want it to.   This was a feature I specifically wanted in a camera and after having it for years Google decides to take away a hardware feature that was a requirement when the purchase was made.  Not happy!
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8/15/19
Couldn't agree more.  I would not have purchased my 2 cameras  if they did not have the ability to turn the light off and im not putting tape over a $300 camera.  Fix this or refund my money
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8/15/19
Call and log your complaints too ,  their UK call number is 0 eight 0 eight one six nine two three 0 seven. Then option three.  Had to write it out as it wouldn’t let me post the telephone number, even though you can get the number on this site via contact us!
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10/1/19
I signed the petition. Does anyone actually like this company? They are terrible, the moment I found out the bought nest I knew it was the beginning of the end. Ring products are looking very nice right about now. I'm sure I can sell my NEST products to some google fanboy but for me, im all set.
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