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Nest Cam Update -> Status Light LED can no longer be turned off 0 Recommended Answers 294 Replies 711 Upvotes
Last edited 8/15/19
I've just received an e-mail that Google/Nest will forcibly execute an over-the-air update of all Nest Cams, and remove the ability for the status light LED to be turned off at customer's discretion. Google is claiming this is part of their "commitment to greater privacy".
This is an absurd update and an invasion of my rights as a consumer. Google is directly attempting to change the way the product I have bought - and how it was advertised at the time - functions. The camera's ability to turn off its status light was a feature which Google is now retroactively removing.
Privacy laws do not exist on private property such as my home, where I get to dictate which light remains on. We have spent thousands on 8+ cameras, Nest Guard and Nest Sense products, and spend $40/month on Nest Aware. For me - as a consumer - to have my rights violated without an option to keep the status lights off is a major move backwards.
The whole point of exterior cameras is to remain hidden and out of sight of potential burglars. But yes, let's forcibly keep the light on so that everyone can see and avoid being recorded. God forbid that some criminal's privacy rights are violated.
This isn't about privacy, this is a flat-out post-purchase middle finger to us - your customers.
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