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Como vínculo mi cuenta de Cecotec Conga? 1 Recommended Answer 25 Replies 6 Upvotes
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Adquirió un aspirador compatible con CECOTEC CONGQ 3490 con Google Home y Alexa. 
Al intentar vincular la cuenta de cecotec e ingresar los datos de la cuenta, la aplicación (Google Home y Assistant) me dice que la cuenta no existe. 

Me puse en contacto con Cecotec.

¿Me podría ayudar a vincular la cuenta?

Muchad gracias
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A me pasa lo mismo
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Lo mismo...
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Welcome to the help community.
Please visit the Conga Cecotec action page at
Select READ MORE for installation instructions. If no resolve, contact Conga Cecotec support.
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Lo mismo me pasa.
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1 day
I've found some instructions online that worked for me and I could easily add my Conga 3090. Apparently you have to add “Robot Conga” found under the explore section of Google Assistant and not by adding a device in Google home. To get to the explore section of the assistant call up the assistant by saying "hey Google", then click on the compass on the bottom right corner; or open the Google app - not Google Home, the normal Google app - click on more > settings > Google Assistant > services > explore. When done this way you will be redirected to another Cecotec website for the linking, different than the one you're being redirected to through Google Home, which WILL accept your login credentials. Note that you will not see the robot under devices in Google Home; Instead of appearing as a device it operates as a chatbot, so you have to say exactly: “Hey Google, ask robot conga to start/stop cleaning” or “Ask robot conga to charge”. You can then set up a custom routine in Google home such as:
When I say - Start cleaning
Assistant will - Ask robot conga to start cleaning, Say: Ok cleaning started

Hope it helps :)
Last edited 1 day ago
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