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/googlenest/community?hl=en
7/19/17
Original Poster
Justyn Johur

Google Home not working with Philips Hue light bulbs

Recently bought a Google Home and Phillip's Lights to work with. Setting up the Google home was fine and hue, but I can't control the lights the Google Home. The Google Home is connected to same network and the lights works fine in the hue application. So I don't know what to do now. Any way I can get this resolved?
 
Thanks In Advance
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All Replies (30)
Tom_Christian
7/19/17
Tom_Christian
Justyn,

You didn't mention it, but you also need to link your Hue to Google Home.  I found this guide that has a lot of screenshots...


-Tom
7/19/17
Original Poster
Justyn Johur
I did that and assign all rooms, but when I say Ok Google turn the lights on it just replies "Sorry I can't do that I'm learning everyday"
Cosmin-Adrian Zat
7/19/17
Cosmin-Adrian Zat
Well it worked fine since about a week ago. I,ve noticed that if you say ok google, bedroom light 50% it works but not with on or off. It all started around the time they introduced multiple users into the home.i hope they fix it soon
Tom_Christian
7/20/17
Tom_Christian
Maybe you have already, but can you try different variations of the home control commands including controlling various individual devices by name, bright/dim, on/off, etc.  Please let me know if nothing works or just some things.  Please let me know what country you are in just in case we can see it is a regional thing.  For instance, I have no problems, but I am using a Hue simulator and also in the US.

On Wednesday, July 19, 2017 at 2:58:50 PM UTC-5, Justyn Johur wrote:
I did that and assign all rooms, but when I say Ok Google turn the lights on it just replies "Sorry I can't do that I'm learning everyday"
Tom_Christian
7/20/17
Tom_Christian
Are you also using Hue?  What country are you in?  Can you try the specific verbiage that is in the help article?  Please let me know the full phrases you are using including the name of the device(s).

On Wednesday, July 19, 2017 at 3:49:10 PM UTC-5, Cosmin-Adrian Zat wrote:
Well it worked fine since about a week ago. I,ve noticed that if you say ok google, bedroom light 50% it works but not with on or off. It all started around the time they introduced multiple users into the home.i hope they fix it soon
7/20/17
Original Poster
Justyn Johur
Well I'm in Canada and using a Nexus 6p running Android 8.0.0
 
The things I tried is
 
"Ok Google" "Turn on Philips Hue Color Lamp 1"
 
Or
 
"Ok Google" "Turn on all the lights"
Tom_Christian
7/20/17
Tom_Christian
Is your device actually named, "Phillips Hue Color Lamp 1"?  Naming can sometimes cause issues.  I would first say that you try naming the light a bit better -- how you would more naturally refer to it by location in the room or type of light, etc.  Just trying to isolate/eliminate things -- you certainly may just have a legit issue.  If the naming doesn't work, the next thing I would try is to relink to Hue hub.

On Wednesday, July 19, 2017 at 4:38:03 PM UTC-5, Justyn Johur wrote:
Well I'm in Canada and using a Nexus 6p running Android 8.0.0

The things I tried is

"Ok Google" "Turn on Philips Hue Color Lamp 1"

Or

"Ok Google" "Turn on all the lights"

7/20/17
Original Poster
Justyn Johur
Ok I relinked the Hue Bridge and put the lights in kitchen in Google Home but it still doesn't work
Tom_Christian
7/20/17
Tom_Christian
Just had another Hue user have an issue because connection was done in Home app using a different user that is linked to home.  You should make, in the Home app, that you are using the same user as the first user that was setup with home.  You can see your user at the top of the side menu in the app.
7/20/17
Original Poster
Justyn Johur
Ok I ll Try That 

19 MORE
prabhjot.gill
8/1/17
prabhjot.gill
I am also having same issue. Google home takes commend to turn on Hue lights and confirms that light were turned on but nothing happens.
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