Notification

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices and are working on a fix. Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible. Thank you for your patience.

Make a Google Nest warranty claim

 

  1. Have you checked your device’s warranty status? If not, click the button below–and
    please be patient. It may take 30 seconds or more to find the information we need.

    Warranty Checker

  2. If your device is under warranty, click “Yes, start claim” to start your claim.

For customers outside of the United States and Canada, please click here

Step 2: Select the type of device you have, and your preferred contact method.

Talk to the next available agent

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